Assistant, Process Improvement

JOB DISCRIPTION

• Assist in analyzing workflows and identifying opportunities to improve efficiency and quality.
• Support implementation of process improvement initiatives and monitor outcome.
• Prepare reports, summaries, and presentations on process improvements and projects
  
• Maintain accurate documentation, including audit records, quality data, and process manuals
  
• Coordinate with cross-functional teams to gather feedback and address operational issues
  
• Provide administrative support to process improvement teams, including meeting coordination and follow-ups
  
• Assist in preparing for internal and external audits (ISO 14001, ISO 45001)
  
• Promote a culture of safety, quality, and continuous improvement by suggesting development opportunities
  
• Perform additional duties to support departmental and organizational goals.

REQUIREMENTS

• Diploma or above in Business Administration, Operations, or related field
• 0–2 years of administrative or support experience, preferably in manufacturing
  
• Knowledge of ISO 14001 and ISO 45001 standards is a plus
  
• Proficient in Microsoft Office; experience with ERP/MES systems desirable
  
• Strong organizational, multitasking, and attention-to-detail skills
  
• Excellent written and verbal communication; team- and customer-focused
  
• Adaptable, proactive, and eager to learn new systems and processes
  
• Fluent in Bahasa Malaysia and English; additional languages are a plus
  
• Committed to safety, ethical practices, and continuous professional development