Learning & Development Coordinator

We have a great opportunity for a Learning & Development Coordinator to join our team in the Heathrow office.

 

This is an opportunity to be a part of a team that develops future talent! You’ll help deliver engaging training through the Menzies Academy and Trainee Academy (professional qualification and soft skills modules), supporting the L&D Manager and Advisor on a range of learning initiatives.

 

At Menzies, our culture is our cornerstone. We blend technical excellence with genuine care for our people and clients. With 700 colleagues in the UK, we’ve built a culture based on shared values and mutual respect. Here’s why you’ll love working with us:

🌟 People First: Our work-life balance isn’t just talk. From agile working to generous leave, we create space for what matters to you and this is why we were recognised as one of the Best Places to Work 2024 and 2025
🌟 Work with Inspiring Clients: You’ll be working with a range of clients so no two days will be the same.
🌟 Collaborate Across The Firm: Working with various people across the firm to raise the profile of Menzies Academy
🌟 Innovate with Purpose: We’re always looking for better ways to work—leveraging tech, simplifying complexities, and delivering value.
🌟 Empathy at Our Core: We don’t just serve our clients; we build trusted relationships that stand the test of time.

✅ Play a key role in delivering the Menzies Academy and Trainee Academy, supporting onboarding and induction for trainees and professional hires.

✅ Act as a friendly first point of contact for training queries, managing shared inboxes and coordinating bookings efficiently.

✅ Work closely with Training Managers and HRBPs to plan trainee qualification pathways and monitor progress.

✅ Support apprentice onboarding and liaise with training providers (such as BPP, Kaplan and First Intuition) to schedule courses and plan pathways.

✅ Help track and support trainee performance, ensuring a smooth learning journey.

✅ Manage L&D administration, including invoices, expenses, and system updates.

✅ Maintain and update our Learning Management Systems (Kallidus & Articulate) and HR database (Bob) with accuracy.

✅ Assign and track e-learning modules, attendance, and completion reports.

✅ Keep the Menzies Academy calendar up to date and help organise engaging learning events.

✅ Build great relationships with course facilitators and providers, ensuring high-quality learning experiences.

✅ Support the L&D Manager and Advisor with exciting projects and new initiatives that enhance learning across the firm.

✅ Collaborate with the wider HR team, providing ad-hoc admin and project support when needed.

💼 Education: A-Level or Degree qualified.
🛠️ Tech-savvy: Confident using Microsoft Office (Outlook, Excel, Word, PowerPoint) to manage schedules, analyse data, and create engaging learning materials.
📋 Organised multitasker: Able to manage multiple qualification pathways, onboarding processes, bookings, and reports while meeting deadlines.
📝 Strong communicator: Builds positive relationships with trainees, managers, and training providers (BPP, Kaplan, First Intuition) through clear, professional communication.
🧠 Analytical thinker: Comfortable working with data and systems (e.g., Bob, iManage, Power BI, apprenticeship portals) to track progress and support decision-making.
🤝 Collaborative and proactive: Works effectively with HR, L&D colleagues, and external stakeholders, anticipating challenges and ensuring smooth training operations.
📚 Experience: Prior exposure to Learning & Development or apprenticeship coordination (especially AAT, ACA, ACCA, ATT-CTA, ACA-CTA) is a plus.
🔧 Tools: Familiarity with Learning Management Systems (e.g., Kallidus) and qualification tracking databases is beneficial.
✈️ Flexibility: Occasional travel to other Menzies offices for meetings and collaboration.