Business Support Administrator (12 Month Fixed Term Contract)
Fixed Term ContractJob Overview
Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first-class team and, to do so, we know that we need a diverse mix of talented people doing their best work.
If you’re ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading!
We are currently looking for a Business Support Administrator to join our thriving Business Support team. This is a key position and is based at our Manchester office.
The ideal candidate will be primarily responsible for providing administrative support to the audit teams as well as covering front office reception.
Why Menzies?
We are currently looking for a Business Support Administrator to join our thriving Business Support team. This is a key position and is based at our Manchester office.
The ideal candidate will be primarily responsible for providing administrative support to the audit teams as well as covering front office reception.
Why Menzies?
At Menzies, our culture is our cornerstone. We blend technical excellence with genuine care for our people and clients. With 700 colleagues in the UK, we’ve built a culture based on shared values and mutual respect. Here’s why you’ll love working with us:
🌟 People First: Our work-life balance isn’t just talk. From agile working to generous leave, we create space for what matters to you and this is why we were recognised as one of the Best Places to Work 2024 and 2025
🌟 Work with Inspiring Clients: You’ll be working with a range of clients so no two days will be the same.
🌟 Collaborate Across The Firm: Working with various people across the firm to raise the profile of Menzies Academy
🌟 Innovate with Purpose: We’re always looking for better ways to work—leveraging tech, simplifying complexities, and delivering value.
🌟 Empathy at Our Core: We don’t just serve our clients; we build trusted relationships that stand the test of time.
🌟 Work with Inspiring Clients: You’ll be working with a range of clients so no two days will be the same.
🌟 Collaborate Across The Firm: Working with various people across the firm to raise the profile of Menzies Academy
🌟 Innovate with Purpose: We’re always looking for better ways to work—leveraging tech, simplifying complexities, and delivering value.
🌟 Empathy at Our Core: We don’t just serve our clients; we build trusted relationships that stand the test of time.
Key Responsibilities
Assistance with client tasks
- Maintaining client information on the firm’s practice database
- Raising fee notes based on our fee forecasts and helping with tidying codes in respect of WIP
- Setting up new job codes in firm’s databased for each year’s audit/new services offered
- Requesting bank letters and monitoring and chasing responses to these through the online platform, using the firm’s process without manager input, liaising with client to confirm any changes in details/obtain information required for new clients
- Prepare and write tender documents for prospective clients
New clients/refreshes for existing clients
- Assistance with completion of new client set up (Anti Money Laundering forms, conflict emails, ID checks, liaising with client to obtain information required)
- Preparation of Engagement letters using standard templates
Meetings and travel (whole team)
- Arranging client meetings for the Partners, Directors and Managers, booking accommodation and travel arrangements
- Proactively booking accommodation for the audit team based on job bookings on the staff planner
- Proactively obtaining meeting agendas and papers for upcoming Audit Committees and Board meetings
Reports
- Formatting reports for clients (Audit plans and Management letters), completing these to marketing standards for issue to clients
- Preparing template reports for clients (Audit plans and Management letters), for audit team and managers to tailor and complete
- Undertaking a review of departmental reports to ensure completeness of information, spelling and grammar
- Formatting reports for clients (Audit plans and Management letters), completing these to marketing standards for issue to clients
General duties
- Covering Front of House
- Management of all incoming and outgoing office post for the department
- Copying, scanning, filing and archiving of documentation, including management of all audit paperwork, including century into and filing on our electronic document storage system
- Responding to requests from the Partners, Directors, Managers, wider team and clients
- Printing and binding of reports
- Answering the phone and taking messages
- Assisting the wider Business Support Team with requests as required
- Creating Tender documentation/Presentations
- Setting up meeting rooms/AV as needed
Skills, Knowledge and Expertise
The successful candidate will have GSCE’s in English and Maths or equivalent work experience.
Required skills & Experience:
- Strong administration skills
- Effective time management
- Friendly and engaging
- Strong IT skills including MS Office
- Telephone Skills
- Video conferencing skills
- Verbal Communication
- Excellent time management skills
- Client/Customer Focus
- Organisational
- Handles Pressure
- Reliable and flexible
- Developing Relationships: Projects confidence and competence to all stakeholders & suppliers both in person, and on the telephone.
- Delivering Quality Results: Produces accurate work in a timely manner.
- Personal Effectiveness: Organises self effectively to meet deadlines and provides regular updates and reports. Proactive and solutions oriented.
- Previous experience at a similar sized organisation or hospitality/ retail/ customer service background would be preferred but not a requirement.
May on very rare occasions be asked to travel to other UK offices to provide cover.