Experienced Veterinary Receptionist
Full Time $14.00 - $17.00 / hourJob Overview
Are you an experienced veterinary receptionist who thrives in a fast-paced, client-focused environment? Brookhaven Animal Hospital, located in the Brookhaven neighborhood of Atlanta, GA, is looking for a full-time Veterinary Receptionist to join our front desk team.
This is a great opportunity to put your customer service and veterinary knowledge to work in a compassionate and modern veterinary clinic. As part of the Innovetive Petcare family, we value your contribution, support your growth, and prioritize a positive, team-driven culture.
📍 Brookhaven Animal Hospital – 205 Town Blvd., Suite 210A, Atlanta, GA 30319
đź•’ Full-Time | Hourly | Weekend Rotation Required
đź’˛ Starting at $14+ per hour, based on experience
🎉 Closed on Major Holidays | Holiday Pay Included
💡 Key Responsibilities – Veterinary Receptionist
As the first point of contact for our clients, you’ll play a vital role in creating a welcoming, organized, and efficient front desk experience:
- Greet clients and pets warmly and professionally upon arrival
- Answer multi-line phones, schedule appointments, and handle client communications
- Perform check-in and check-out procedures, process invoices, and take payments
- Maintain accurate patient records and update client information in practice software
- Collaborate with veterinarians and technicians to support smooth patient flow
- Provide client education on hospital services, wellness plans, and general pet care
- Resolve client concerns with empathy and professionalism
- Support rotating weekend shifts (we are closed on all major/federal holidays and offer holiday pay)
✅ What We’re Looking For – Experience & Qualifications
We’re seeking a candidate who is passionate about animals, thrives in a people-facing role, and has experience in a veterinary or healthcare front desk setting.
Qualifications:
- 1+ year of experience as a veterinary receptionist or in a veterinary front desk/customer service role
- Experience in a veterinary practice or medical office strongly encouraged
- High school diploma or equivalent required
- Proficiency with veterinary practice software (Cornerstone, Avimark, etc.) is a plus
- Strong communication and organizational skills
- Ability to multitask in a fast-paced, high-volume environment
- Positive attitude and team-oriented mindset
- Must have schedule flexibility, including weekends on rotation