Front Desk Representative
Full Time $50,000 - $60,000 / yearJob Overview
Job Description
We are seeking a friendly and professional Front Desk Representative to join our dynamic team. In this role, you will serve as the first point of contact for our clients and visitors, ensuring a welcoming and efficient experience. Your primary responsibilities will include managing the front desk operations, greeting guests, answering phone calls, and handling inquiries in a courteous manner.
Key Responsibilities
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Answer incoming phone calls and respond to inquiries promptly.
- Schedule appointments and manage the calendar for staff members.
- Maintain the cleanliness and organization of the front desk area.
- Handle incoming and outgoing mail and packages efficiently.
- Assist with administrative tasks as needed, including data entry and filing.
Skills, Knowledge and Expertise
Qualifications
- High school diploma or equivalent; additional certification in Office Management is a plus.
- Proven experience in a customer service role or front desk position.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and other office software.
- Ability to work in a fast-paced environment and manage stress effectively.