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Google CCAI Developer, Technical Lead - Tuning & Optimization
Summary:
We are seeking a Google Contact Center AI (CCAI) Developer / Technical Lead to design, build, optimize, and operate enterprise-grade virtual agent and agent assist solutions. This role goes beyond initial bot development and focuses heavily on post-production tuning, performance optimization, root-cEmployment Type: Full-Time
Salary: 130000 - 150000 USD per-year-salary
Senior Consultant, Customer Experience (CX) Transformation
Summary:
We are seeking an accomplished Senior Consultant, Customer Experience (CX) Transformation located in EMEA to lead clients through complex customer experience and contact centre transformations. You will act as a principle advisor bridging the gaps between operational reality, business strategy and tEmployment Type: Full-Time
Overlay Sales Specialist, ServiceNow
Summary:
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.Employment Type: Full-Time
Salary: 130000 - 180000 USD per-year-salary
Senior Consultant, Zoom Contact Center
Summary:
The Zoom Contact Center Senior Consultant is responsible for the overall development, testing and delivery of the Zoom Contact Center software platform. This is a fully remote, hands-on, highly technical role for resources skilled in both business and technical consulting experience. You will be tasEmployment Type: Full-Time
Events Manager
Summary:
TTEC Digital is looking for an Events Manager that brings a combination of logistical expertise and creative thinking to join our team. Our ideal candidate has proven experience planning and managing in-person and digital events from start to finish – everything from tradeshows to webinars. You shouEmployment Type: Full-Time
Salary: 0 - 0 COP per-year-salary
Principal Consultant, Cloud Engineer
Summary:
As a Senior Cloud Engineer specializing in Microsoft Azure you will designing and hardening landing zones, automating infrastructure with IaC, and enforcing security, governance, and networking best practices. This role is very customer-facing, partnering with business leaders and engineering teamsEmployment Type: Full-Time
Salary: 140000 - 160000 USD per-year-salary
Principal Software Engineer, Azure Solutions
Summary:
As an Azure Principal Software Engineer, you will be focused on client engagement, project leadership, and technical solution design of Azure solutions for our valued clients.Employment Type: Full-Time
Salary: 185000 - 230000 CAD per-year-salary
Client Success Team Lead
Summary:
TTEC Digital seeks a Client Success Team Lead to join our growing team. This is a 100% remote opportunity! Candidates must be willing to interview and work in US-based time zones for this full-time opportunity. We are a fast-growing organization at the forefront of delivering AI-enabled customer eEmployment Type: Full-Time
Salary: 0 - 0 PHP per-year-salary
Client Success Team Lead
Summary:
TTEC Digital seeks a Client Success Team Lead to join our growing team. This is a hybrid work situation where you will work onsite up to 3 days per week. We are a fast-growing organization at the forefront of AI-enabled customer experience delivery. We combine consulting, software, and technologyEmployment Type: Full-Time
Proposal Manager
Summary:
TTEC Digital is seeking an experienced Proposal Manager who is familiar with APMP’s Book of Knowledge or similar approaches (e.g., Shipley) to develop and execute winning proposals that help our clients achieve their goals. Working with our Sales Team, TTEC Digital Proposal Managers create and deveEmployment Type: Full-Time
Salary: 75000 - 118000 USD per-year-salary
Project Operations Analyst
Summary:
TTEC Digital is seeking a Project Operations Analyst to join our Project Operations team within the Digital PMO. This is a telecommuting, work from home opportunity. The Project Operations Analyst is an integral member of the Project Management Office – Project Operations team responsible for supEmployment Type: Full-Time
Salary: 530000 - 900000 PHP per-year-salary
Senior Project Operations Analyst
Summary:
The Senior Project Operations Analyst is an integral member of the Project Operations team responsible for supporting our Digital project delivery and interacting with other departments and special projects on its behalf. A successful Senior Project Operations Analyst must be able to work on severaEmployment Type: Full-Time
Salary: 530000 - 1200000 PHP per-year-salary
Principal Project Operations Analyst
Summary:
The Principal Project Operations Analyst is an integral member of the Project Operations team responsible for supporting our Digital project delivery and interacting with other departments and special projects on its behalf. A successful Principal Project Operations Analyst must be able to work onEmployment Type: Full-Time
Salary: 55000 - 75000 USD per-year-salary
AWS Solutions Engineer
Summary:
TTEC Digital is seeking a Solutions Engineer to join our growing AWS Contact Center practice. In this role, you'll be a key technical contributor supporting our pre-sales and go-to-market initiatives, developing customer-facing solutions, and enabling our delivery teams with reusable assets and acceEmployment Type: Full-Time
Salary: 0 - 1 PHP per-year-salary
Principal CCaaS Solution Architect - Presales
Summary:
Location: Philippines. This role offers remote work flexibility, allowing you to work from home while collaborating virtually with global teams. Role Overview Reporting to the Director of Solution Architecture, and as a key member of the Pre-Sales team, the CCaaS Solution Architect drives technicEmployment Type: Full-Time
Principal Consultant, Cloud Enginer
Summary:
As a Senior Cloud Engineer specializing in Microsoft Azure you will designing and hardening landing zones, automating infrastructure with IaC, and enforcing security, governance, and networking best practices. This role is very customer-facing, partnering with business leaders and engineering teamsEmployment Type: Full-Time
Principal Architect, Azure Solutions
Summary:
As a Principal Architect for Azure solutions, you will be leading large-scale client engagements and complex project delivery. This position will focus on solution architecture and design, technical leadership and mentoring, with deep expertise in Azure, DevOps, and Agile methodologies.Employment Type: Full-Time
Principal Architect, Azure Solutions
Summary:
As a Principal Architect for Azure solutions, you will be leading large-scale client engagements and complex project delivery. This position will focus on solution architecture and design, technical leadership and mentoring, with deep expertise in Azure, DevOps, and Agile methodologies.Employment Type: Full-Time
Salary: 170000 - 210000 USD per-year-salary
Principal Software Engineer, Azure Solutions
Summary:
As an Azure Principal Software Engineer, you will be focused on client engagement, project leadership, and technical solution design of Azure solutions for our valued clients.Employment Type: Full-Time
Salary: 170000 - 210000 USD per-year-salary
Director - Sales Executive: CCaaS, UK&I
Summary:
About TTEC Digital At TTEC Digital, our mission is simple: to fuel exceptional customer experiences through digital transformation. Every day, we partner with leading global brands to design, deploy, and optimise innovative Contact Centre as a Service (CCaaS), AI and Customer Experience (CX) solutioEmployment Type: Full-Time
AI Chatbot Developer - Google CCAI/Dialogflow
Summary:
We are looking for an experienced AI Chatbot Developer to design, build, and support enterprise solutions leveraging Google Cloud Contact Center AI (CCAI), Dialogflow CX, Looker, and Contact Center as a Service (CCaaS) platforms. This role combines solution development with operational support, ensEmployment Type: Full-Time
Salary: 120000 - 140000 USD per-year-salary
Senior Consultant, NICE CXone
Summary:
The NICE CXone Senior Engineer is responsible for the overall development, testing and delivery of the NICE CXone software platform. This is a hands-on, highly technical role for resources skilled in both business and technical consulting experience. You will be tasked to implement the NICE CXone soEmployment Type: Full-Time