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Customer Success Manager

Flex-dental
United States
Posted Jul 15, 2026

Summary:

The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and maximize the value they receive from the platform. This role combines proactive account management, c

Employment Type: Salaried, full-time

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Technical Support Manager

Flex-dental
United States
Posted Jul 15, 2026

Summary:

JOB RESPONSIBILITIES ESSENTIAL DUTIES Lead, coach, and develop the Customer Support team to deliver exceptional customer experiences and achieve departmental goals. Conduct regular one-on-one meetings, performance reviews, coaching sessions, and career development conversations. Foster a culture of

Employment Type: Salaried, full-time

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