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Senior Account Management
Summary:
We are looking for an experienced and strategic Enterprise Account/Portfolio Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. They should have a consultative sales approach, a successful track recorEmployment Type: Full-time
Experience Level: Associate
Lead - Marketing Operations
Summary:
As a Marketo Administrator, you will be responsible for managing and optimizing our marketing automation platform (MAP) to drive seamless marketing operations. You will oversee lead management, data quality, system integrations, reporting and user administration, ensuring effective campaign executioEmployment Type: Full-time
Experience Level: Mid-Senior Level
Associate - Product Adoption
Summary:
Customer Onboarding & Solutioning: Take full ownership of the onboarding lifecycle by analyzing customer requirements and implementing world-class solutions. Guide clients through User Acceptance Testing (UAT) and share industry best practices to ensure successful adoption. Technical Issue ResolutioEmployment Type: Full-time
Experience Level: Entry Level
Senior Account Executive - Inside Sales - NA
Summary:
We are seeking a highly motivated and customer-centric Senior Account Executive to join our growing inbound/outbound sales team. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have aEmployment Type: Full-time
Experience Level: Associate
Account Executive (CX)
Summary:
As an Account Executive for our CX team, you will lead Freshworks’ efforts to build transformative partnerships with global enterprise organizations. Your expertise in CX solutions will enable you to craft and deliver high-value strategies that help organizations optimize their customer experience aEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead - Solution Engineer
Summary:
We are looking for a Lead Solutions Engineer to support the continued growth of our business in Germany. You will play a critical role by being the technical expert that helps our team with closing new business opportunities as well as consulting or selling to the most strategic prospects and accounEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead Solution Engineer (FireHydrant - A Freshworks Company)
Summary:
Freshworks is seeking a Lead Solution Engineer to join our North America Enterprise GTM team. This role will directly support the FireHydrant product, partnering with highly technical customers operating complex, production-grade systems. As a Lead Solution Engineer, you will work closely with SalesEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead Solution Engineer (FireHydrant - A Freshworks Company)
Summary:
Freshworks is seeking a Lead Solution Engineer to join our North America Enterprise GTM team. This role will directly support the FireHydrant product, partnering with highly technical customers operating complex, production-grade systems. As a Lead Solution Engineer, you will work closely with SalesEmployment Type: Full-time
Experience Level: Mid-Senior Level
Manager - Professional Services Operations & Strategy
Summary:
The Manager, Professional Services Operations & Strategy is the primary business and operational owner for the global Professional Services organization. This role serves as the Director’s right hand for all PS-specific operations, commercial health, and performance management—ensuring predictable dEmployment Type: Full-time
Experience Level: Mid-Senior Level
Account Executive - Enterprise
Summary:
As a Account Executive - Enterprise , you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-levelEmployment Type: Full-time
Experience Level: Mid-Senior Level
Account Executive - Enterprise
Summary:
As a Account Executive - Enterprise , you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-levelEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead - Business Analyst
Summary:
Role Summary We are hiring a Business Analyst to support FPS Operations with a primary focus on Services bookings, pipeline visibility, forecast accuracy, commercial performance tracking, and reporting governance. This role will work closely with Services Sales stakeholders, regional leadership, FinEmployment Type: Full-time
Experience Level: Mid-Senior Level
Account Manager - NA (Mid Tier)
Summary:
The ideal candidate has Saas sales experience with a terrific reputation for over achieving quota by growing revenues in existing customers. A self - starter with a “GROWTH MINDSET” who has a willingness to learn and adapt in any situation. They should be prepared to develop and execute against an aEmployment Type: Full-time
Experience Level: Entry Level
Account Manager - Mid Market
Summary:
We are looking for an experienced an Account Manager - Mid Market who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. They should have a consultative sales approach, a successful track record growing and on-boEmployment Type: Full-time
Experience Level: Director
Account Executive - Enterprise
Summary:
As a Account Executive - Enterprise , you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-levelEmployment Type: Full-time
Experience Level: Director
Account Executive - Enterprise
Summary:
As a Account Executive - Enterprise , you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-levelEmployment Type: Full-time
Experience Level: Director
Account Executive - Enterprise
Summary:
As a Account Executive - Enterprise , you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-levelEmployment Type: Full-time
Experience Level: Director
Account Executive - Enterprise
Summary:
As a Account Executive - Enterprise , you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-levelEmployment Type: Full-time
Experience Level: Director
Lead - Technical Program Manager
Summary:
Define and Consolidate Requirements: Collaborate with multiple product, engineering, and business stakeholders to gather, analyse, and document clear, actionable requirements that align with product vision and customer needs. Prioritize with Impact: Partner with Engineering Managers and Technical ArEmployment Type: Full-time
Experience Level: Mid-Senior Level
Overlay Consulting Manager
Summary:
This position will be a part of the Enterprise sales organisation, that focuses on organisations (customers) with 500+ employees. This is an individual contributor role. As a Strategic CX Account Executive, you will lead Freshworks’ efforts to build transformative partnerships with enterprise organiEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead - Data Platform Engineering
Summary:
The Analytics Platform Team is looking for a Lead System/Data Engineer who can implement the technology roadmap in coherence with the asks from business and evolve our Platforms into cutting edge technology offerings in the industry. You will work with an energetic and talented team of engineers toEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead Software Engineer - Test
Summary:
Involved in every phase of SDLC, Lead SETs at Freshworks, are in complete ownership of the testing component of the organization’s cutting-edge projects. Interfacing very closely with developers, they provide expertise in the planning, constructing, execution, and the successful deployment of prograEmployment Type: Full-time
Experience Level: Mid-Senior Level