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Assistant Director - SAT
Summary:
Reporting to the Call Center Director, the Assistant Director will be responsible for overall operational execution and management of staff, for achieving targeted KPIs and profitability metrics, and for providing leadership for up to 300 staff members during their shift. Additional responsibilitiesEmployment Type: Full-time
Experience Level: Mid-Senior level
Tags: management
Customer Service Representative
Summary:
Join Our Team as a Customer Service Representative at OneTouch Direct! Are you ready to embark on an exciting career journey where your skills can shine? At OneTouch Direct, we're on the lookout for enthusiastic and dedicated individuals to join our team in providing top-notch inbound customer serviEmployment Type: Full-time
Experience Level: Not Applicable
Tags: customer service
Evening Housekeeper
Summary:
Evening Hours: Monday - Friday 1pm - 10pm Pay: $15/hr Job Summary We are seeking a dedicated and detail-oriented Housekeeper to maintain cleanliness and orderliness in our facilities. The Housekeeper will be responsible for performing various custodial tasks to ensure a welcoming environment for empEmployment Type: Full-time
Experience Level: Not Applicable
Tags: administrative
Call Center Inside Sales Representative
Summary:
At OneTouch Direct , we’re on a mission to redefine the call center experience! Established in 1998, we are a leading provider of contact center solutions for Fortune 500 companies, dedicated to delivering exceptional service and innovative products. We are looking for a dynamic Call Center Inside SEmployment Type: Full-time
Experience Level: Not Applicable
Tags: sales
Call Center Customer Support Tech
Summary:
OneTouch Direct is not your typical call center. Established in 1998, we have grown into a leading provider of contact center solutions nationwide, collaborating with Fortune 500 companies to deliver exceptional products and services. We pride ourselves on being an extension of our clients while nurEmployment Type: Full-time
Experience Level: Entry level
Tags: customer service
Bilingual - Remote - Customer Support Rep - San Antonio, TX
Summary:
OneTouch Direct is not your typical Call Center. Founded in 1998, we have grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing effective products and excellent service. We are a seamless extension of our clients whileEmployment Type: Full-time
Experience Level: Not Applicable
Remote Client Support Agent - San Antonio, TX
Summary:
Join OneTouch Direct as a Remote Client Support Agent , where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with profeEmployment Type: Full-time
Experience Level: Entry level
Tags: customer service
IT Director - Operations
Summary:
Join OneTouch Direct as our IT Director – Operations and help drive our technology strategies while playing a critical role in supporting our mission to provide exceptional service. You’ll oversee the IT operations, ensuring our infrastructure is reliable, scalable, and aligned with the company's buEmployment Type: Full-time
Experience Level: Director
Tags: information technology
Bilingual Customer Service Agent
Summary:
At OneTouch Direct, we are not just a call center; we are a dedicated team that strives to deliver exceptional service. Since our founding in 1998, we have evolved into a leading provider of contact center solutions for Fortune 500 companies, dedicated to enhancing customer experiences. Join Our TeaEmployment Type: Contract
Experience Level: Not Applicable
Tags: customer service
Call Center Sales & Client Representative
Summary:
At OneTouch Direct , we’re on a mission to redefine the call center experience! Established in 1998, we are a leading provider of contact center solutions for Fortune 500 companies, dedicated to delivering exceptional service and innovative products. We are looking for a dynamic Call Center Sales &Employment Type: Full-time
Experience Level: Not Applicable
Tags: sales
Call Center Sales Agent - Brandon
Summary:
Become a vital part of the team at OneTouch Direct as a Call Center Sales Agent supporting Verizon B2B ! We are passionate about providing extraordinary customer service and helping our clients achieve their goals through our leading products and services. As a Call Center Sales Representative, youEmployment Type: Full-time
Experience Level: Not Applicable
Tags: sales
Call Center Sales Representative - TPA
Summary:
Weekend Wrap Schedule (Friday, Saturday, Sunday, Monday) At OneTouch Direct, we’re all about creating meaningful interactions. We aren’t just a call center; we are a vibrant community committed to exceptional service since 1998! Partnering with Fortune 500 companies, we provide top-notch solutions wEmployment Type: Full-time
Experience Level: Associate
Tags: customer service
Call Center Sales Supervisor - BWY
Summary:
At OneTouch Direct, we believe in creating meaningful connections, both with our clients and our team! We're excited to welcome a Call Center Sales Supervisor who is passionate about leading and inspiring others. As a part of our friendly and enthusiastic team, you'll have the opportunity to make aEmployment Type: Full-time
Experience Level: Mid-Senior level
Remote - Inside Sales Agent - San Antonio, TX
Summary:
Are you ready to take your sales career to new heights from the comfort of your home? Join OneTouch Direct as a Remote Inside Sales Agent and make an impact in the world of customer engagement! We are a leading provider of contact center solutions and pride ourselves on delivering exceptional servicEmployment Type: Full-time
Experience Level: Entry level
Customer Service Representative - TPA
Summary:
Join Our Team as a Customer Service Representative at OneTouch Direct! Are you ready to embark on an exciting career journey where your skills can shine? At OneTouch Direct, we're on the lookout for enthusiastic and dedicated individuals to join our team in providing top-notch inbound customer serviEmployment Type: Full-time
Experience Level: Not Applicable
Tags: customer service
Call Center Sales Representative - Brandon
Summary:
Become a vital part of the team at OneTouch Direct as a Call Center Sales Representative supporting Verizon B2B ! We are passionate about providing extraordinary customer service and helping our clients achieve their goals through our leading products and services. As a Call Center Sales RepresentatEmployment Type: Full-time
Experience Level: Not Applicable
Tags: sales
Call Center Customer Support Tech
Summary:
OneTouch Direct is not your typical call center. Established in 1998, we have grown into a leading provider of contact center solutions nationwide, collaborating with Fortune 500 companies to deliver exceptional products and services. We pride ourselves on being an extension of our clients while nurEmployment Type: Full-time
Experience Level: Entry level
Tags: customer service
Safety Member/Security Guard
Summary:
Job Summary OneTouch Direct is seeking a vigilant and dedicated Safety Member/Security Guard to join our team. In this role, you will be responsible for ensuring the safety and security of our premises, employees, and visitors. You will monitor activities, enforce safety protocols, and respond to anEmployment Type: Full-time
Housekeeper/Maintenace
Summary:
Weekend Hours: Friday: 7am - 2pm Saturday/Sunday 10am - 10pm Pay: $15/hr Job Summary We are seeking a dedicated and detail-oriented Housekeeper to maintain cleanliness and orderliness in our facilities. The Housekeeper will be responsible for performing various custodial tasks to ensure a welcomingEmployment Type: Part-time
Experience Level: Associate
Tags: administrative
Assistant Director - BWY
Summary:
Reporting to the Call Center Director, the Assistant Director will be responsible for overall operational execution and management of staff, for achieving targeted KPIs and profitability metrics, and for providing leadership for up to 300 staff members during their shift. Additional responsibilitiesEmployment Type: Full-time
Experience Level: Mid-Senior level
Tags: management
Director, Workforce Management
Summary:
Responsibilities: Work with management teams to oversee workforce optimization programs to ensure innovation and standardization of best practices across all divisions. Define key metrics to provide managers with a solid understanding of business performance Analyze historical trends and future projEmployment Type: Full-time
Experience Level: Director
Manager, Quality Assurance
Summary:
OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients whEmployment Type: Full-time
Experience Level: Mid-Senior level