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Customer Retention Specialist
Summary:
At TAL, our Customer Solutions Specialists play a pivotal role in supporting customers during some of the most important and challenging moments in their insurance journey. By guiding customers who may be considering cancelling their cover or experiencing financial difficulty, this role helps ensureEmployment Type: Full-time
Experience Level: Internship
Tags: General Business Insurance
Customer Solutions Specialist
Summary:
At TAL, our Customer Solutions Specialists play a pivotal role in supporting customers during some of the most important and challenging moments in their insurance journey. By guiding customers who may be considering cancelling their cover or experiencing financial difficulty, this role helps ensureEmployment Type: Full-time
Experience Level: Internship
Tags: General Business Insurance
Team Leader
Summary:
Lead a high-performing team at the heart of TAL’s Customer Contact function, where exceptional service and continuous improvement come together to support better outcomes for our customers. This role exists to inspire, coach and elevate a team of Customer Experience Specialists, ensuring every interEmployment Type: Full-time
Experience Level: Entry Level
Tags: General Business Insurance
Risk Analyst
Summary:
The Lifebroker Risk Analyst plays a meaningful role in helping everyday Australians make confident, informed decisions about life insurance. Sitting at the heart of Lifebroker’s advice model, this role supports the integrity, trust and sustainability of the services we provide, ensuring they meet coEmployment Type: Full-time
Experience Level: Entry Level
Tags: General Business Insurance
Marketing Lead, Customer Experience & Retention
Summary:
At TAL, this role is about shaping meaningful customer moments that build confidence and trust in insurance. By designing and delivering thoughtful customer journeys across key touchpoints, the role helps simplify complex experiences and empower customers to manage their cover with ease. It plays aEmployment Type: Full-time
Experience Level: Entry Level
Tags: General Business Insurance