Communications Manager

As an Internal Communication Manager, your role is to help employees understand the company’s strategy, goals and objectives through the development of a strategic communication plan, including the role they each play in supporting them, through the creation and execution of communication campaigns and a broad range of compelling written, digital, graphic, interactive, multi-media and internal communication products and plans.

As a member of the Communication team, this role serves as a partner to senior executives/leadership, providing support, feedback and guidance on key communication initiatives, special projects and campaigns.

Key Responsibilities

• Act as a communication advisor to senior executives/leaders, helping create, execute and manage communication strategies, messages and planning that drive the product charters highlighting the risks and benefits associated with proposed strategies and tactical responses.
• Strategic Leadership Advisement
  • Act as a trusted advisor to senior leadership, strategizing on engagement tactics and communication methods.
  • Create, execute and provide oversight of leadership communication strategies to ensure consistency with product charter and AGS company strategy and priorities.
  • Provide insights and recommendations to enhance the effectiveness of leadership communication.
• Develop Communication Strategies
  • Collaborate with executives, the Communications team and other stakeholders to understand communication needs and objectives.
  • Identify creative, out-of-the-box ways to engage and capture opportunities that align with priorities and goals, including leveraging AI and automation where applicable for efficiency.
  • Design and implement comprehensive communication strategies aligned with organizational goals and projects.
  • Identify target audiences and tailor messaging accordingly.
• Project & Event Communications
  • Work cross-functionally with other teams to execute communications projects and initiatives.
  • Determine appropriate communication channels and tools for maximum reach and impact.
  • Help manage and plan high-profile company-wide communication events and initiatives.
• Change Management and Employee Engagement
  • Support change management needs/initiatives by creating impactful, attention-grabbing and informative communication materials.
  • Direct the execution of internal communication tactics to convey complex corporate changes and transitions and help AGS team members understand and embrace them.
  • Offer expertise in change management processes, ensuring employees are supported through organizational transitions.
• Manage Communication Channels & Technologies
  • Champion innovation in communication approaches and technologies within the company.
  • Implement and manage platform systems and technologies that enhance team collaboration and engagement.
  • Manage and curate communications content, ensuring accuracy, consistency, and relevance.
  • Monitor channel performance and engagement, utilizing analytics to improve effectiveness. 
• Measurement and Evaluation
  • Strong analytical capabilities to interpret data and drive evidence-based decisions.
  • Support the creation and analysis of surveys, feedback sessions and other methods to gather insights.
  • Analyze data and provide actionable recommendations for improving communication strategies.
  • Continuously evaluate and evolve internal communication practices based on leading industry standards.