Analyst, Revenue Assurance

We have an exciting opportunity for an Analyst, Revenue Assurance, to join our growing team! As an Analyst, Revenue Assurance, you will report directly to the Manager, Revenue Assurance. You will create and maintain audits and controls to ensure revenue leakage is identified and corrected. The primary focus of this role includes developing audits, auditing, analysis and reporting of the financial impacts of these audits. This position requires exceptional interpersonal skills, a high comfort level with dynamic priorities, a curiosity and willingness to solve business problems and identify new problems. You have a strong awareness of the systems used for order entry, provisioning and invoicing customers and are proficient in financial analysis. You will be equally comfortable working directly with all levels of the organization, from frontline sales, billing and collections teams to senior management. Come help us build the best and fastest fiber-optic network in America!

As Analyst, Revenue Assurance, you will have the following responsibilities:

• Performing detailed customer audits that identify revenue recovery and cost savings opportunities
• Isolating and researching services, analyzing the business drivers, determining root cause, and working with functional and business teams to resolve leakage issues
• Conducting variance reporting, root cause identification, and error resolution resulting in revenue recovery or cost savings
• Designing and implementing financial assurance controls including source data acquisition, normalization, and automation. Implementing new control points and metrics as the business changes
• Leading efforts that prevent revenue leakage, reduce cost, increase revenue and reduce defects
• Auditing and evaluating customer’s invoices, contracts, and orders to ensure revenue is billed appropriately
• Monitoring usage trends and control points
• Optimizing business intelligence including query development and data analysis
• Building and running queries and conducting complex data analysis
• Supporting adhoc requests and projects as requested by the supported organizations and teams