Specialist Caseworker (Victim Services)

Catch22 is looking for a compassionate and motivated Specialist Caseworker to join our Victim Services team. This is an exciting opportunity to deliver trauma-informed support to victims and witnesses of crime, helping them to cope, recover, and rebuild confidence.

As a Specialist Caseworker, you will manage a caseload of adults, children, and young people, providing both practical and emotional support. You will ensure victims are fully informed throughout their journey — from understanding their rights and court processes to accessing tailored interventions that meet their specific needs. Working collaboratively with a wide range of partners, including police and voluntary organisations, you will help maintain effective referral pathways and provide a seamless, high-quality service.

You’ll also support the wider team by sharing expertise, developing innovative interventions, and contributing to preventative work. This is a varied, rewarding role where you can make a real difference in people’s lives while working in a supportive, forward-thinking organisation that values compassion, collaboration, and empowerment.