Security Operations Specialist

Kōrero mō te tūranga | About the role

What your days might look like:

• Delivering security expertise to projects, BAU tasks, and incident response – you’ll get your hands on everything from vulnerability management to security approvals and investigations.
• Jumping into a variety of tools (think MS Sentinel, Netskope, CrowdStrike – but if you’ve used similar, we’re happy to cross-train).
• Creating and updating documentation, running security awareness training, and helping Contact stay ahead of threats.
• Working on exciting projects like the email gateway replacement, vulnerability management, and identity security enhancement.
• Being a trusted advisor, helping teams across the business understand and manage risk, and making sure security is baked into everything we do.

What makes this opportunity unique?

• All-access pass: You’ll work with every part of the business, gaining exposure to a huge range of specialisms, challenges, and people.
• No two days the same: Forget sitting at a dashboard all day – you’ll be hands-on, solving real problems and learning as you go.
• Growth on your terms: Contact invests in your development – if there’s a tool or skill you want to master, and it’s relevant to your role, we’ll support your training.
• Flexible working: Hybrid is the norm, with the balance driven by what works for you and the team.