Lead Domain Architect - AI

Kōrero mō te tūranga | About the role    

As our Lead Domain Architect – AI, you’ll be part of our Enterprise Architecture Chapter, bringing your know-how and leadership in AI/ML to the table. You’ll shape what our future AI landscape looks like, making sure we’ve got the right foundations in place to support our business strategy. You’ll work closely with the Technology Innovation team and other teams across the business to make sure we’re building AI/ML solutions that are solid, smart, and actually fit the bill.

Here’s what you’ll get up to:

• Take the lead on defining and rolling out our AI/ML roadmap, making sure it lines up with where we’re heading as a business.
• Keep everyone in the loop with the latest on tech standards, industry buzz, and what’s new out there.
• Help set up and support good processes, frameworks, and policies for AI/ML and data governance—so we’re always doing things right.
• Design AI/ML environments and solutions that are built to last—scalable, flexible, secure, and focused on what the business actually needs.
• Work hand-in-hand with teams across data science, analytics, and transformation, and be a go-to advisor in governance groups.
• Be a champion for best-practice architecture—sharing frameworks, patterns, and tools with the wider team.
• Play a key part in bringing Contact’s technology vision and strategy to life, helping drive us forward into the future.