Systems Engineer

At Contrast Security, we’re redefining how organizations protect their software at the speed of modern development. With industry-leading Application Detection and Response (ADR), we give teams the power to detect, stop and fix real threats in real time. If you're passionate about building smarter, faster, more effective security, you’ll fit right in.

We’re looking for sharp minds, fearless builders, and problem-solvers who thrive on turning complex challenges into innovative solutions.

We're looking for a skilled and motivated IT professional to join our team and help build and maintain the backbone of our technology environment. At Contrast, you'll be a part of a fast-paced, collaborative culture where innovation and create problem-solving drive success. You'll bring expertise in single sign-on, MDM/UEM, network technologies, and cloud environments to tackle complex challenges and support our teams. By leveraging automation and industry best practices, you'll strengthen our security posture and keep our systems performing at their best so the organization can move quickly and scale.

Responsibilities:

• Provide remote IT Service Desk escalation support for North America region users

• Identify and implement best practices to administer a 100% SaaS based systems stack for identity (SSO), messaging, and collaboration tools

• Collaborate with business stakeholders to integrate systems to include Okta SSO and SCIM with SaaS, provisioning, and API automation, as well as propose, implement, and train on technical solutions

• Focus on enabling user and IT productivity through automation and self service

• Assist with the procurement of laptops and accessories

Qualifications:

• 4+ years of experience in an IT Service Desk / Help Desk / Engineer role

• Extensive administrative and troubleshooting experience with macOS and Windows

• Familiarity with ITIL methodology and the use of an incident management tool like Jira Service Management or ServiceNow

• In-depth understanding and experience with user provisioning and lifecycle management within Okta and integrated applications (Slack, Google Workspace, Confluence, Office 365, and other applications)

• Excellent customer service skills

• Experience working in a regulated industry subject to GDPR, ISO, or SOC 2 preferred

• The ability to bring awareness of security and automation to all aspects of IT

• Experience with at least one scripting language, such as PowerShell or Python

We're transforming the way the world secures software. If you're ready to make a real impact, thrive in a fast-paced environment, and grow alongside a team of passionate professionals, we’d love to hear from you.

Apply today and help us shape the future of application security.