Field Service Administrator
Job Overview
Join an expanding team that is looking for an administration role to help with task management and project management. The successful candidate will be an extremely high energy, well-organized team player, with the ability to juggle multiple projects, working cross-functionally to ensure quality work is being executed.
Join an expanding team that is looking for an administration role to help with task management and project management. The successful candidate will be an extremely high energy, well-organized team player, with the ability to juggle multiple projects, working cross-functionally to ensure quality work is being executed.
What you will do
- Manage and track department requests via Salesforce and escalate to stakeholders as needed.
- Support the department in customer relationship management including follow up on projects, and partnerships
- Interface internally and externally with stakeholders to execute various projects as needed
- Support Customer Service team in Field Service requests
- Placing customer product orders internally
- Support with coordination and documentation for team meetings
- Work with data entry/analysis
- Setup ongoing team trainings
- Create agendas and take meeting minutes during team calls, identify Action Items, and follow up with team members as needed
- Weekly RFSM, Monthly FSM calls, etc..
- Assist with creating presentation materials for Field Service leadership
Skills and Qualifications
- Education: High school diploma or equivalent
- Excellent internal and external communication skills
- Excellent written and verbal communication skills
- Solid administration and organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office - specifically Excel
- A can-do attitude – ready to pick up anything that comes their way
- Sales Force Experience, Preferred
- High attention to detail and quality documentation skills
- Entry Level Role