Cloud Platform Operations Engineer

As a Cloud Platform Operations Engineer, you will play a key role in building, automating, and supporting our highly opinionated and configured AWS Account platform.

Reporting to the Cloud Platform Operations Lead, you will help deliver a structured, secure, and efficient cloud environment that reduces developer cognitive load and enables product teams to move quickly and safely.

You will work closely with platform engineers, SREs, security, and product teams to implement automation, operational guardrails, and best practices across our AWS environments. Your work will directly support the Lead’s strategy for operational excellence, compliance, and developer enablement.

Are you looking for an opportunity to add true value to a team?

What you'll do

Platform Delivery & Automation

• Build and maintain Infrastructure as Code (primarily Terraform) for AWS account provisioning, configuration, and lifecycle management.
• Implement automation for baseline security, compliance, and operational controls.
• Develop and enhance self-service tooling for account creation and platform services.

Developer Experience & Enablement

• Deliver structured AWS accounts with integrated capabilities for networking, security, compliance, cost optimization, reliability, and performance efficiency.
• Create and maintain clear documentation, templates, and onboarding guides to simplify developer adoption.
• Support developers by troubleshooting platform issues and providing enablement sessions.

Operational Excellence

• Monitor and maintain platform health using observability tools (AWS CloudWatch, Datadog).
• Participate in incident response, root cause analysis, and continuous improvement of platform reliability.
• Contribute to the enforcement of operational standards and guardrails.

Collaboration & Continuous Improvement

• Work from a product backlog, prioritizing tasks that maximize developer outcomes and platform adoption.
• Collaborate with security, finance, and engineering teams to align platform capabilities with business needs.
• Gather feedback from users and turn it into actionable platform improvements.