Career Advisor - Work Readiness Instructor (Blended) - (Salary Range $20.50 - $22.50 per hour) NOT REMOTE
Full-time AssociateJob Overview
- Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination
- Provide consistent and comprehensive case management and follow-up
- Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools, account managers and management to ensure appropriate documentation is completed and received
- Facilitate all professional development workshops
- Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency- Maintain accurate participant records and case notes and provide programmatic reports including success stories
- Provide individualized assessment of work, provide referrals to appropriate community service or social service agencies when needed
- Accurately complete required documentation for enrollment
- Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
- Create solutions to participant attendance problems
- Assist in the preparation of project reports as needed (participation, placement)
- Manage programs, including the coordination of introductory workshops, the facilitation of weekly workshops, the issuance of grants in accordance with predetermined allocation targets, and collection of placement data
- Manage the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output
- Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions
- Develop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals
- Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements
- Provide operational support and coverage as needed for reception and computer resource room/help desk
- Assist in the intake services for the Center
- Provide operations support for all compliance driven standards
Provide classroom instruction to participants in computer literacy, job search techniques, life skills, money management, job retention strategies, pre-vocational/career transition opportunities and one-on-one tutoring, as needed including: - Use classroom instruction and group participation activities to assist program participants in learning basic math, reading, writing skills, vocabulary, grammar; and to prepare for GED test - Provides input and assists in the development of Individual Service Plans
- Develop teaching outlines and select and/or design appropriate instructional materials
- Participate in refining existing curriculum, as needed, and developing new curriculum for other identified skills
- Tests for and documents attainment of competencies and academic progress
- Develops individual participant assessment based on participant's performance and reports on participant progress
- Conducts group participation activities to build self-esteem, enhance motivation to complete training, and improve communication skills including soft skills for successful job retention
- Provides individual guidance related to vocational exploration, goal selling, and problem-solving; addresses behavioral problems
- Analyze and improve customer service by identifying areas that require improvement and implementing enhancements Assist in developing, designing and maintaining appropriate documentation of course offerings
- Conduct needs assessment through formal and informal evaluation
- Works with case management staff to facilitate job search and placement maximizing retention for the client.
- May be assigned other tasks and duties reasonably related to their job responsibilities