EA to the CEO - AI, Ops & CEO Leverage Partner
Job Overview
Executive Assistant to CEO (High-Performance, AI-Forward)
We’re hiring a high-performance Executive Assistant to serve as the CEO's leverage partner across multiple fast-growing, U.S.-based SaaS ventures — including Expedite Commerce and Re:them.
This is not a traditional EA role. You’ll operate at the center of AI experimentation, customer research, internal organization, and external visibility. To thrive, you’ll need more than organizational skills — you’ll bring empathy to support and anticipate human needs, curiosity to dive deep and uncover insights, and problem-solving instincts to keep the CEO focused, informed, and friction-free.
Your job is to multiply the CEO’s time and impact by using judgment, speed, and tools (especially AI) to reduce friction and increase leverage.
Key Responsibilities
Calendar, Inbox & Communication Support
- Manage calendar proactively with clear priorities
- Process and filter CEO inbox daily — draft replies, flag critical issues, clear distractions
- Write, edit, and polish internal and external messages with CEO’s voice in mind
AI-Powered Research & Task Execution
- Use ChatGPT, Notion AI, Perplexity, or similar tools to:
- Research people, companies, topics
- Create executive summaries and smart briefs
- Generate content outlines, posts, or talking points
- Help build reusable AI prompts and lightweight playbooks
Ops & Enablement Support
- Help build decks, talking point outlines, or internal updates
- Track delegated tasks and follow-ups via Notion, Salesforce, Jira or other task boards
- Maintain clean checklists, templates, or documentation to support recurring CEO workflows
Voice of the Customer (VoC) Coordination
- Manage outreach to customers, partners, or target users for interviews
- Schedule calls, track completion, send follow-ups
- Help summarize insights or tag recordings
- Support lightweight testing using tools like UserTesting
Salesforce & Reporting Support
- Build and maintain basic Salesforce reports and dashboards
- Extract data for CEO prep, reviews, or presentations
- Verify that reports are accurate, clear, and current
Brand Visibility & Social Coordination
- Schedule and coordinate podcasts, speaking slots, and media moments
- Draft LinkedIn posts or email announcements
- Organize prep materials and bios for external appearances
What Success Looks Like
- CEO’s time is focused on highest-leverage work
- Inbox is clear, calendar is strategic, tasks don’t get dropped
- AI tools are actively used to save time, increase quality, and speed up thinking
- Customer interviews and VoC workflows happen seamlessly
- Presentations and reports are clean, polished, and ready ahead of time
- Demonstrated empathy in supporting executives and stakeholders
- Natural curiosity to research, learn, and anticipate needs
- Proven problem-solving ability under time and resource constraints
Requirements
- 3+ years supporting senior executives (remote or U.S.-based ideal)
- Strong written English and professional communication skills
- Fluent with productivity tools (Notion, Jira, Salesforce, Google Workspace, etc.)
- Comfortable with AI tools and eager to experiment and optimize
- Familiar with CRM tools like Salesforce (report-level access)
- Highly self-directed, discreet, organized, and fast-moving
- Demonstrated empathy in executive and customer interactions
- Curiosity to dig deeper and anticipate needs
- Proven problem-solving ability under time and resource constraints
- Ability to clarify vague requests and deliver high-quality results quickly
Work Timings - 6 AM EST - 3 PM EST
Benefits
- Competitive pay and regular reviews
- Remote-first with flexible scheduling
- Access to premium tools and platforms (AI, automation, design)
- Learning budget + optional certifications
- Exposure to multiple fast-growing ventures
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