Senior Manager, People Operations

Preferred Location(s)

Remote - position is fully remote but we are currently only considering Utah based candidates

who can attend occasional strategy meetings in Salt Lake City.

Our team is located in nine states across the U.S. and five countries. Fullcast team members

enjoy a fully remote environment with team hubs located in Salt Lake City, Utah and Bellevue

Washington.

Summary:

The Senior Manager of People Operations leads key HR functions including Total Rewards,

Payroll, HRIS, Benefits, and Compliance to ensure scalable and compliant People practices.

This role is responsible for optimizing systems, designing competitive compensation and benefits

programs, and ensuring accurate payroll and regulatory adherence.

Key Responsibilities:

Total Rewards & Payroll

● Design, implement, and manage competitive total rewards programs (compensation,

bonuses, and equity) aligned with company goals.

● Partner with Finance and department leaders to conduct compensation benchmarking,

pay parity analyses, and annual planning cycles.

● Oversee accurate and timely payroll processing across all employee types and

jurisdictions, including audits and system improvements.

HRIS Management

● Own the administration and optimization of the HRIS platform, ensuring data accuracy,

integrity, and system functionality.

● Partner with IT and vendors to implement system upgrades, integrations, and automation

for streamlined HR processes.

● Generate HR analytics to support strategic workforce planning and reporting needs.

Benefits Design & Administration

● Lead the design, evaluation, and administration of employee benefits programs (health,

wellness, retirement, leave policies, etc.).

● Manage open enrollment processes, vendor relationships, employee communications,

and compliance with plan requirements.

● Evaluate and implement new benefit offerings to support employee wellbeing and

company culture.

Tax & Compliance Support

● Ensure adherence to federal, state, and local employment laws and regulations, including

ACA, ERISA, FLSA, and other statutory requirements.

● Maintain accurate tax reporting for payroll and benefits in coordination with Finance and

external partners.

● Support internal and external audits, including documentation, policy reviews, and risk

mitigation initiatives.

Required Qualifications:

● 5 - 7+ years of progressive experience in People Operations or HR, with deep knowledge

in payroll, benefits, HRIS, and compliance.

● Proven leadership experience in scaling People Ops infrastructure in a high-growth or

multi-state/global environment.

● Strong analytical and project management skills with attention to detail and operational

excellence.

● Proficiency in HRIS and payroll platforms (e.g., ADP, UKG, Workday, Rippling, etc.)

● Experience managing vendor relationships and navigating complex regulatory

environments.

Preferred Qualifications

● Experience building global teams with a combination of ASO and EOR processes.

● Bachelor's degree in Human Resources, Business, or related field; advanced degree or

certifications (e.g., SHRM-SCP, CEBS, CPP) preferred.

● Experience working with remote teams.