Central Intake Clinician

Mississauga-Halton Central Intake Program is the single access point for referrals for diabetes education services in the Mississauga Halton region.

The Central Intake Clinician is accountable for managing the day-to-day clinical activities related to diabetes referral management. This includes:

• Review incoming referrals to diabetes education programs and other related chronic disease services for clinical acuity, content completion and service request
• Triage and route referrals to appropriate diabetes program following criteria and guidelines
• Collaborate with internal and external stakeholders to ensure ongoing evaluation and streamlining of the referral process
• Conducting data analysis of referral patterns to identify gaps services
•  Develop and maintain appropriate triaging and decision tools and updated policy and procedure manual to support the central intake process and operation
• Developing methods to ensure integrated care coordination between the Central Intake Program, referring physicians and diabetes education programs
• Assist with the adoption and utilization of the eReferral solution for diabetes referral management
• Develop targeted quality improvement strategies in collaboration with specific stakeholders to implement ongoing process improvement and adoption of the Central Intake Program, including participation in regional planning activities