Medical Coding Manager (Part-Time with potential to Full-Time)

Join Hampton Healthcare as Part-time Inhouse Medical Coding Manager with the potential to transition into a full-time position. 

Hampton Healthcare is focused on providing high-quality onshore and offshore staffing solutions for healthcare organizations and practices across the U.S. My mission is simple: to connect healthcare businesses with top talent while improving efficiency, lowering costs, and enhancing patient care. 

The Inhouse Medical Coding Manager oversees the end-to-end coding operations for U.S. healthcare accounts within an offshore delivery environment. This role is responsible for managing a team of medical coders, ensuring compliance with U.S. coding standards, maintaining high-quality deliverables, and supporting revenue integrity for client organizations. The ideal candidate has strong leadership skills, hands-on experience in multi-specialty coding, and a solid understanding of offshore service delivery models. 

Key Responsibilities 

• Manage day-to-day operations of the medical coding team to ensure productivity, quality, and compliance with client SLAs. 

• Oversee coding for professional, facility, and/or specialty-based accounts (e.g., E/M, ED, inpatient, radiology, surgery, etc.). 

• Conduct regular internal quality audits and implement corrective actions to maintain ≥95% coding accuracy. 

• Ensure compliance with CPT, ICD-10-CM, and HCPCS coding guidelines, as well as payer-specific rules. 

• Collaborate with U.S. client-side teams to clarify coding queries, resolve denials, and improve documentation quality. 

• Develop and deliver training and upskilling programs for coders on new guidelines, specialties, or payer updates. 

• Track and analyze team performance metrics — accuracy, productivity, turnaround time, and denial trends. 

• Prepare and present operational reports and performance dashboards to clients and senior management. 

• Support the recruitment, onboarding, and certification of new coding staff. 

• Drive process improvement and automation initiatives to enhance coding efficiency and accuracy. 

Requirements

• Bachelor’s degree in Nursing, Allied Health, Health Information Management, or related field. 

• 3+ years of experience in U.S. medical coding, with at least 1-2 years in a leadership or managerial role in an offshore/BPO setup. 

• Active certification from AAPC (CPC, COC, CIC) or AHIMA (CCS, CCS-P) — required. 
• Knowledge of denial management and can conduct root cause analysis/audits.
• Strong reporting and analytical abilities using Excel or BI tools. 
• Experience in handling cross-functional teams (QA, training, auditing). 

• Proven experience in managing coders across multiple specialties or account types. 

• Strong understanding of U.S. healthcare revenue cycle, payer policies, and compliance requirements. 

• Excellent communication and client management skills. 
• Familiarity with HIPAA and data security standards for offshore operations. 

• Proficient with EHR/EMR systems (e.g., Epic, Cerner, Athena, Meditech) and coding platforms. 

Key Performance Indicators (KPIs) 

• Coding Accuracy: ≥95% 

• Productivity per coder per day: as per client SLA 

• Turnaround Time: within 24–48 hours 

• Denial Rate: ≤5% due to coding errors 

• Client Satisfaction Score: ≥90% 

Hardware Requirements 

• 720p HD webcam 

• Noise-canceling headset 

• Primary internet connection with a minimum speed of 25 Mbps 

• Backup laptop, internet source, and UPS or backup power solution 

• Primary device recommendation: Intel Core i5 or equivalent with 8 GB RAM or higher 

• Backup device recommendation: Intel Core i3 or equivalent with at least 4 GB RAM 

Benefits

Why Hampton-Healthcare? 

• 100% Permanent Work-from-Home 

• Supportive, high-performing team culture 

• Long-term career stability and growth opportunities 

• Be part of a company that values people, performance, and purpose