Credit Officer

About Jaybro

As a leader in the civil construction sector for over 29 years, Jaybro is a full-service supplier to infrastructure, construction and maintenance contractors with offices, warehouses and manufacturing facilities across both countries, Jaybro strives to provide its customers with industry-leading service, fast delivery, expert advice and quality products. Jaybro Group is on a mission to make life easier for infrastructure contractors.

Backed by empowered teams with expertise across safety, hardware, fencing, civil consumables, geosynthetics, underground utilities — We’re more than just a service provider. We’re here for you every step of the way.

Our Accounts Receivable team is looking for their next finance superstar to join their team as a Credit Officer.

The role reports into the Credit Team Leader and is a full function role with a rotating roster between 6.30am to 5pm Monday to Friday.

Responsibilities

• Oversee and manage a dedicated debtor ledger.
• Drive the reduction of overdue balances, adhering to agreed KPI’s.
• Perform accurate account reconciliations.
• Undertake additional tasks as needed to secure timely invoice payments and collections.
• Provide key insights and feedback to the Credit Team Leader regarding collection activities.
• Follow up on agreed actions with customer/s to ensure successful collections.
• Cultivate and maintain strong relationship with both internal and external stakeholders.
• Consistently meet or exceed monthly cash targets.
• Demonstrate effective time management in a dynamic, high-pressure environment.
• Uphold zero email inbox policy.
• Consistently monitor Sales Order Portal throughout each day reviewing any held orders, overdue accounts or credit limit checks.
• Servicing the ARHub (via Microsoft Teams) daily to ensure internal stakeholder queries are actioned within 10 minutes.

Requirements

• Previous Credit Control experience of a least 2 years
• Intermediate to advanced level understanding of Microsoft Applications such as Excel and Outlook
• Exceptional attention to detail
• Strong ability to work with numbers
• Strong understanding of Receivables Fundamentals
• Open honest communication
• Ability to work collaboratively within a team
• Multitasking
• Ability to prioritise tasks

Benefits

• #5 in Australia’ Best Workplace™ list 2024 (in the medium category) and Certified as a Great Place to Work® four years running.

• Hybrid model – 3 Days in the Office (Arndell Park) & Work from Home 2 days a week!
• Great company culture & high employee engagement
• WHEREFIT discounts!
• Genuine Career pathways and advancement and & development programs
• Dynamic and supportive Management & Team