Operations Intern (January 2026 Start Date)

Job Title: Track & Trace Operations Intern 
Department: Operations 

KCH Transportation (Augusta) is seeking motivated Operations Interns to assist with our Operations team beginning in Q1 2026.

This internship offers hands-on exposure to the fast-paced world of third-party logistics, including real-time shipment visibility, problem solving, and support of day-to-day operational workflows. If you’re looking to build foundational industry experience and contribute to a growing team, we want to hear from you. Apply today.

Position Summary: 
The Track & Trace Intern supports the Operations team by monitoring shipments, ensuring timely delivery, and maintaining accurate updates for both internal teams and customers. This role provides hands-on experience in freight visibility, shipment tracking, and problem resolution within a fast-paced logistics environment. The intern will work closely with Operations Specialists and gain exposure to supply chain processes, TMS tools, and customer communication. 

Essential Duties and Responsibilities: 

• Monitor and track shipments throughout the transportation lifecycle using TMS and other tracking tools 

• Communicate proactively with carriers, customers, and internal teams regarding shipment status, delays, and exceptions 

• Analyze shipment data to identify trends or potential issues and provide actionable insights 

• Assist in resolving shipment discrepancies or delays 

• Document and maintain accurate records of shipment updates and communications 

• Support the Operations team on assigned projects related to shipment visibility and process improvement 

• Collaborate with team members to identify opportunities for improving tracking accuracy and efficiency 

Competencies: 

• Eagerness to learn and expand knowledge of the logistics and supply chain industry 

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) 

• Strong attention to detail and organizational skills 

• Ability to manage multiple tasks and information sources simultaneously 

• Clear and professional verbal and written communication skills 

• Team-oriented mindset, collaborating effectively to achieve shared goals 

• Solution-driven, able to troubleshoot issues and provide recommendations 

• Strong relationship-building skills with internal and external stakeholders