Spanish Speaking Customer Service - Greece - Fully paid relocation package
Full-time Entry levelJob Overview
Mercier Consultancy MD is thrilled to announce a unique opportunity for Spanish Speaking Customer Service Representatives based in Greece. This role comes with a fully paid relocation package, making it a perfect opportunity for individuals looking to embrace a new adventure while developing their career in customer service. You will be responsible for assisting clients in Spanish, ensuring that their inquiries are handled with care and professionalism.
Key Responsibilities
- Provide exceptional customer service to clients through phone, email, and chat in Spanish.
- Assist customers with inquiries related to products, services, and account management.
- Resolve customer complaints and issues efficiently while ensuring satisfaction.
- Document all customer interactions accurately in the CRM system to maintain comprehensive records.
- Collaborate with various internal teams to enhance customer experience and service delivery.
- Stay up-to-date with company products, services, and industry trends to provide accurate information.
Requirements
- Fluency in Spanish (both written and spoken) is essential; knowledge of English is beneficial.
- Previous experience in customer service is preferred, with a focus on communication and problem-solving skills.
- Strong interpersonal skills and a friendly, customer-focused attitude.
- Ability to handle multiple inquiries and prioritize effectively in a fast-paced environment.
- Proficiency in using customer service software and CRM systems.
- Willingness to relocate to Greece and adapt to a new cultural environment.
- Ability to work flexible hours, including evenings and weekends, as needed.
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More...
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