Microsoft 365 Specialist

Please note - role can be hybrid office based or remote subject to location

The Microsoft 365 Specialist role is pivotal in the continued adoption of Microsoft 365 within NEC Software Solutions ensuring that the business best benefits from the extensive capabilities of the platform. The successful candidate will be delivering Microsoft 365 consultancy currently and have a broad knowledge of the whole Microsoft 365 ecosystem. They will have been directly involved in the roll-out of Microsoft 365 to one or more medium sized organisations and provided business and IT consultancy to ensure successful adoption of the platform and application suite.

Communication and collaboration are paramount to this role, the Microsoft 365 Specialist will be working closely with internal stakeholders on a continuous basis, understanding their needs and identifying solutions that take advantage of Microsoft 365, either as new opportunities or redesigning existing solutions.

The successful candidate will be part of the central architecture and design team that comprises existing Technology Specialists focused on Microsoft 365, as well as enterprise, security, technical solution architecture functions.

Responsibilities will include:

• Actively involved as a Subject Matter Expert for Microsoft 365, inspiring confidence and improving user experience for both new and existing business users.
• Maintain and continuously improve the internal Microsoft 365 architecture and operational documentation, driving innovative governance and inspiring best practices across the platform.
• Lead innovative business change through Microsoft 365 adoption, staying deeply involved with internal teams to understand requirements and design inspiring solutions that improve outcomes across the ecosystem.
• Proactively monitor Microsoft 365 capabilities and launch inspiring awareness campaigns to drive adoption of new features, improving productivity and business outcomes.
• Collaborate and stay involved with external suppliers to deliver innovative Microsoft 365 capabilities that inspire confidence and improve adoption across the organization.
• Be actively involved in shaping the corporate technology roadmap, introducing innovative ideas to improve lifecycle management for all Microsoft 365 capabilities.
• Serve as an inspiring subject matter expert, deeply involved in support and operational ownership to improve efficiency across all implemented Microsoft 365 capabilities.
• Collaborate closely with support teams, sharing innovative knowledge and inspiring best practices to improve independence and confidence in Microsoft 365 operations.
• Provide inspiring support and guidance to team members, staying involved in their development and helping improve collective expertise.