Executive Housekeeper

What do we bring to the table?

• Free Parking / On Bus Route
• Early Access to Earned Wages
• Medical, Dental and Vision Insurance
• Travel Discounts
• 401K Match
• PTO After 90 Days
• Competitive Pay

What you'll do (mostly this...other duties may be assigned):

• Manages work activities of North Point Hospitality Laundry and Housekeeping staff
• Works closely with contract labor management partners to provide feedback on quality of work 
• Uses technology for communication, scheduling and operational functions
• Ensures North Point Employees complete training as required including safety training and standard operating procedures to all housekeeping personnel as directed by management
• Ensures adherence to company quality standards by inspecting rooms, including deep cleans
• Distributes keys and work assignments to staff
• Addresses guest complaints regarding housekeeping service or equipment
• Selects and schedules housekeeping personnel
• Assures housekeeping staff is practicing efficient and effective procedures
• Monitors linen and guest supply inventory; places supply orders and reconciles invoices
• Using technology, records and reports any maintenance repairs to maintenance staff; records repair information in maintenance log
• Completes follow-up on vacant or occupied rooms
• Assumes function of Housekeeper as necessary
• Takes control of lost and found items as appropriate

What you should bring to the table:

• High school or equivalent education/experience required.
• At least five years hotel housekeeping experience. Three years supervisory/management experience strongly preferred.
• Experience with FOSSE strongly desired
• Marriott/AC Hotel experience strongly preferred
• Professionalism
• Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
• Ability to display a consistently caring and respectful attitude
• Act as a gracious host to guests, vendors and candidates for employment