Senior Product Manager, AI

In this role you can expect to:

• Own the vision and strategy for Outreach AI Platform that powers intelligent workflows across the product suite. 
• Define and prioritize the platform roadmap, aligning with business units as they build domain-specific AI capabilities on the shared foundation. 
• Partner with engineering, data science, and product design to deliver core AI platform components 
• Drive feature development from requirements through launch, documentation, and iteration. 
• Collaborate with marketing and finance on pricing and monetization 
• Establish and track key metrics for platform performance, adoption, model quality, and business impact. 
• Engage with customers and conduct market research to refine the AI strategy 

Basic Qualifications:

• 5 or more years of enterprise product management experience with end to end ownership of prioritization, delivery, and go to market. 
• Experience launching AI or Data products with LLM powered capabilities, copilots or agentic workflows. 
• Strong technical aptitude with fluency in modern AI stacks including model integration, context orchestration, embeddings, prompt design, guardrails, and evaluation frameworks. 
• Proven ability to work closely with data scientists, ML engineers, and platform teams to take models from experimentation to production 
• Clear understanding of AI governance, privacy, compliance, and responsible AI principles required for enterprise readiness. 
• Demonstrated skill in translating complex AI capabilities into simple product experiences and measurable customer value. 
• Strong analytical capabilities including business case development, data informed decision making, and clear problem solving. 
• Ability to set long term platform strategy while driving meaningful short term product impact in fast paced environment. 
• Excellent cross functional communication and collaboration skills, with experience influencing engineering, design, and GTM partners. 

Preferred Qualifications:

• Experience building products for GTM teams – Sales, Marketing, Customer Success 
• Bachelor’s degree; MBA or related graduate degree preferred