Accounts Receivable Assistant Team Lead - Remote

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is a fast-growing, tech-enabled co-living company based in Singapore that's transforming the urban rental experience across Southeast Asia. The business was born out of frustration with traditional rentals and is driven by a belief that renting should be seamless, stylish, and centered around tenants.

It offers fully furnished rooms across more than 300 properties in six cities, providing residents with flexible leases, housekeeping, ultra-fast Wi-Fi, and curated community events—all managed through a frictionless mobile-first platform. Trusted by young professionals, students, and corporate teams alike, the company is setting the new standard for modern rentals with a focus on comfort, convenience, and community.

About the Role

The Accounts Receivable Assistant Team Lead will be responsible for Accounts Receivable functions for Singapore operations and oversight of the AR function for the Korea and Japan businesses. Supporting the AR Team Lead to ensure that there are strong controls over customer invoicing to ensure timely and accurate invoice creation and generation, managing the AR aging ledger and ensuring timely collections, notifying the sales and operations teams of any overdue invoices and ensuring follow-up action is taken to avoid bad debts. Additionally, the AR team is responsible for ensuring that the tenant security deposits are refunded within the contractual timelines and that tenants are kept informed on the progress of their refunds and any deductions that may be made against the initial deposit. The AR role is a customer facing and as a result customer service is a critical success factor for the AR team.

The position requires close collaboration with internal teams and external customers to maintain strong financial controls and excellent customer service standards. Furthermore, as this is an assistant team lead position the person will need to support the AR Team Lead to lead, motivate and develop team members such that they can work effectively and efficiently and drive process improvements and automation.

Work hours: 9:00 am to 6:00 pm SGD / PHT

Work set-up: Remote (Philippines)

What you’ll do

• Ensure timely and accurate processing of customer invoices.

• Manage collections and follow up on overdue accounts.

• Handle customer inquiries and resolve invoice disputes or deposit refund issues.

• Reconcile payments received through third-party payment platforms such as Flywire.

• Maintain organized records of invoices, bills, and deposits.

• Ensure timely invoicing of tenant recharges (utilities, repairs, maintenance, and

• damages) on a monthly basis.

• To process eligible security deposit refunds within 30 days of tenant check-out.

• Support the Finance team with month-end landlord reports.

• Perform monthly bank and Flywire reconciliations.

• Send and monitor unpaid recurring invoices to Operations every 10th of the month

• Send and track new bookings to Sales on a weekly basis

• Send and monitor the “No COI” list to Operations weekly

• Manually add utilities for tenants who have relocated

• Monitor cleaning refunds prior to sending recurring invoices

• Report and coordinate technical issues with the Tech team

• Manage all internal Slack communications, Front, and tenant emails

• Assist the AR Team Lead with ad hoc projects and tasks as required.