Product Manager

Your Influential Mission: You Will…

• Own the full product lifecycle: from ideation and strategy to launch and continuous improvement, with a focus on engagement tools such as leaderboards and gamification features.
• Conduct market research and analyze customer needs, industry trends, and competitor offerings to inform product direction, with a particular emphasis on CRM marketing and engagement tools in the gaming sector.
• Define and communicate a compelling product vision and roadmap aligned with business goals and the needs of CRM and promotions teams.
• Prioritize features and initiatives based on value, effort, and strategic fit, especially those that drive user engagement and gamification.
• Collaborate cross-functionally with engineering, design, business, and operations teams to deliver high-quality products on time, and work closely with developers to translate business requirements into technical solutions.
• Create and maintain clear product requirements, success metrics, and testable hypotheses, ensuring technical feasibility and alignment with stakeholder needs.
• Act as the bridge between stakeholders, ensuring alignment and effective communication, especially between CRM teams, developers, and business leaders.
• Monitor product performance, gather feedback, and iterate to drive continuous improvement, with a focus on optimizing engagement tools and processes.
• Ensure compliance with regulatory standards and maintain up-to-date documentation, including ownership of release notes, articles, and training materials.
• Contribute to a culture of innovation, learning, and excellence within the team, proposing ideas and optimizations beyond the basic requirements of the role.