Offshore HR Operations & ATS Administrator (Full-time Contractor)

Location: Offshore (Remote) – Must work EST hours
Reports to: VP of People Operations
Experience Required: 3–5+ years in HR/Recruiting Operations with ATS administration

About Proper

Proper is leading a new era in property management through technology, innovation, and growth—supporting a platform of portfolio companies (“PortCos”). We move fast, value ownership, and standardize where it creates leverage while respecting PortCo nuances. You’ll help us keep people operations clean, consistent, and data-driven across brands.

Position Overview

We’re seeking a process-obsessed HR operations professional to own our ATS integration (Workable) across Proper and its PortCos, maintain pristine recruiting data, run reporting, manage vendor spend (Indeed, Upwork, Criteria), and support onboarding/offboarding. You’ll also implement and champion the Criteria assessment platform and help stand up a clear, trackable HR/Recruiting service offering catalog. The role is highly cross-functional (HR/People and IT) and perfect for someone who thrives on systems, checklists, and measurable impact.

Key Responsibilities

• Workable ownership (enterprise + PortCos)
  Standardize pipelines/stages/tags/custom fields/automations; govern access/permissions; maintain job descriptions, outreach, and offer templates; weekly ATS hygiene (clean up, disposition, archive, retention).
• Assessment platform: Criteria
  Implement and maintain Criteria + Workable integration; define role-based assessment blueprints, cutoffs, retake rules, and best practices; track completion and score-to-hire outcomes; train hiring teams.
• Reporting & record-keeping
  Own source-to-hire funnel, aging/SLA dashboards, offer metrics, and audit trails; deliver weekly operational dashboards and a monthly executive recruiting pack for Proper + PortCos.
• Scheduling support
  Coordinate interviews (screens/panels), confirmations/reschedules, and conferencing logistics as needed.
• Vendor management & billing
  Manage Indeed/Upwork/Criteria spend; handle cost allocations by PortCo/cost center; reconcile invoices and surface ROI by channel.
• Onboarding & offboarding
  Run standardized checklists; coordinate provisioning/deprovisioning, equipment, and documentation; partner with HRIS/PEO/Payroll/IT; maintain auditable records and closeout tasks.
• Service offerings & organization
  Co-create and maintain an HR/Recruiting service catalog with SLAs and intake routing; manage a lightweight request tracker (e.g., Asana); publish monthly utilization & impact.
• PortCo enablement
  Provide office hours, trainings, and on-demand support on Workable, Criteria, and reporting; maintain a shared FAQ/micro-SOP library; flag patterns and propose fixes.
• Compliance & consistency
  Maintain centralized SOPs/templates and a clear change-log across tools and PortCos.

Requirements

Qualifications

• 3–5+ years in HR/Recruiting Operations with hands-on ATS admin (Workable strongly preferred)
• Experience implementing/administering assessment platforms
• Strong spreadsheets and documentation skills; comfort with data hygiene and auditability while being very detail oriented
• Vendor billing and cost allocation experience (Indeed, Upwork, assessments)
• Excellent written English; proactive async communication across multiple brands/entities
• Nice to have: HRIS/PEO coordination (e.g., Prestige/Deel), e-signature/offer workflows, and BI/reporting tools (Excel pivots a must; Power BI/Looker a plus)
• Resumes must be submitted in English to be considered

Benefits

Competitive pay based on experience.

Hourly: $9-$11/hour

Why Join Proper?

You’ll be a force-multiplier for People Ops and our PortCos—owning systems that make hiring faster, cleaner, and more predictable. If you love standardizing processes, shipping improvements, and showing impact in dashboards, you’ll thrive here. We value reliability, initiative, and tech-forward problem solving.