SVP People Experience

JOB TITLE: SVP, People Experience

Functional Area:   People Experience

Department: People Experience

FLSA Status: Exempt

Why Join Us?

Seattle Credit Union is proud to be an employer committed to the growth and prosperity of its employees, members, and the community. We work in a culture where voices are amplified to drive meaningful change and generate non-stop impact. We offer a comprehensive total rewards package, such as employee-paid medical benefits, 401k matching, and generous time off, such as for volunteering and even to celebrate your birthday! We provide opportunities for employees to learn and grow while fostering an inclusive work culture, and we have a tremendously diverse workforce that drives our ability to innovate and maintain excellence.

Seattle Credit Union is dedicated to helping our members achieve financial prosperity by providing education and banking services that meet their personal goals. We are Inclusive, Inventive and Invested. We are Seattle Credit Union - we build strong and trusting relationships in service of our Mission. Seattle Credit Union is proud to be intentional in recruiting, hiring, and promoting a workplace that is inclusive.

We are an Equal Opportunity/Affirmative Action Employer that celebrates our collective differences and encourages all to apply, including those with different backgrounds, disability, ages, ethnicities, races, religions, gender identities, sexual orientations, national origins, or veteran status’ protected by applicable federal, state, or local law. 

ABOUT THE ROLE:

We are looking for an SVP, People Experience, who is driven to have a positive impact on the employee and member experience. You are a strategic thinker with a bias for action. You have a relentless pursuit of excellence while bringing others along. You do not settle for mediocrity and are comfortable with challenging the status quo. If you’re always looking for more efficient and innovative ways of working, are thoughtful, intentional, and collaborative, we would love to talk to you!

The SVP, People Experience will be the senior leader responsible for shaping the end-to-end employee experience and creating a workplace where people feel supported, connected, and able to thrive. This role oversees Talent Acquisition, HR Business Partners, and People Operations to ensure these teams work in alignment to deliver a cohesive, employee-centered, and people business-driven strategy. 

The SVP, People Experience partners closely with senior leadership to build a people-first culture, strengthen organizational capability, and ensure the workforce is equipped, engaged, and inspired. This is an exciting opportunity to bring forth new ideas and see those ideas come to life!

WHAT YOU WILL DO:

Key Responsibilities:

People Experience Strategy

• Oversee the holistic People Experience strategy that aligns with business objectives and strengthens culture, engagement, and connection.
• Integrate talent, operations, and HR partnership functions to create a consistent and high-quality employee journey.
• Define the vision and strategy for a seamless, values-driven employee experience across the organization.
• Align people initiatives with organizational priorities and culture goals through close partnership with the executive leadership team.
• Ensure the employee lifecycle—from recruitment to daily People Experience support—is consistent, service-oriented, and aligned with policy and organizational needs.

Leadership of Core People Functions

• Provide executive oversight to leaders in Talent Acquisition, People Operations, and HR Business Partnership teams.
• Ensure each function delivers reliable, high-quality programs and services that meet evolving business needs.
• Strengthen collaboration across functions to integrate processes, improve communication, and remove friction points in the employee journey.

Talent Acquisition

• Champion recruitment strategy to attract diverse, high-caliber talent.
• Drive employer brand, candidate experience, and workforce competitiveness.

HR Business Partners

• Guide HRBPs in providing strategic consultation to leaders across the organization.
• Ensure people strategy, workforce planning, and organizational effectiveness are aligned with business needs.

People Operations

• Oversee operational excellence across HR processes, systems, compliance, and employee lifecycle administration.
• Ensure efficient, accurate, and employee-centered People Ops service delivery.

Culture & Employee Engagement

• Champion a culture that reflects organizational values and supports inclusion, connection, and accountability.
• Ensure equitable, employee-centered practices are embedded across Talent Acquisition, HR Operations, and HRBP work.
• Serve as a culture ambassador, reinforcing consistency and alignment across all people’s programs.

Leadership & Partnership

• Serve as a trusted advisor to executive leadership on people, culture, organizational topics connected to people, policies and operations.
• Oversee HR Operations in the execution of policies, compliance, and risk management, ensuring clarity and consistency.
• Represent the People Experience function in executive forums, board updates, and key operational discussions.

• Other duties as assigned.

WHAT YOU WILL BRING:

Basic Qualifications:

• Bachelor’s degree required.
• 10+ years of progressive HR or People leadership experience, including oversight of multi-functional HR teams.
• 8+ years people leadership experience.
• Demonstrated experience leading People Operations, Talent Acquisition, and HR Business Partners.
• Proven ability to design and deliver strategic people programs that improve employee experience and organizational outcomes.
• Strong executive presence, communication skills, and ability to influence senior leaders.
• Experience leading cultural transformation, engagement initiatives, or people experience programs.
• Strong knowledge of HR systems, data, analytics, and scalable processes.

Preferred Qualifications:

• Financial Institution background.
• Advanced degree

Working Conditions:

• This is a hybrid role with work performed remotely as well as in an office and/or branch environment in the Greater Seattle area of Washington State.
• Team members may attend special off-hour meetings and seminars.
• The nature of work may include prolonged periods of sitting at a desk and working on a computer.

Benefits:

Seattle Credit Union supports and invests in our employees. We offer many great benefits, including low-cost medical contributions and zero contributions for dental and vision plans. Additionally, SCU offers a generous paid time off program and a 401k plan with a dollar-for-dollar employer to match up to 5%.

The compensation range may vary based on the candidate’s geographic location.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.