Front Office Receptionist & Marketing Coordinator

About the Practice

Our client, a growing cash-based chiropractic practice dedicated to providing exceptional patient care and a seamless experience from check-in to follow-up. Our environment is professional yet welcoming — where patient service and strong communication go hand-in-hand with creative marketing initiatives.

Position Overview

We’re seeking a Front Office Receptionist & Marketing Coordinator who can balance both patient-facing administrative responsibilities and marketing initiatives. This role is ideal for someone who enjoys connecting with people, has a strong sense of organization, and brings creative energy to social media and digital marketing campaigns.

Key Responsibilities

Front Office & Patient Support:

• Greet and assist patients warmly, ensuring an excellent in-office experience.
• Schedule appointments and manage patient flow efficiently.
• Handle inbound calls, texts, and email communication.
• Manage patient records and appointments in ATLAS EHR.
• Process payments and maintain accurate front-desk documentation.

Marketing & Communications:

• Assist in executing email marketing campaigns and newsletters.
• Create and schedule posts across social media platforms to promote services and events.
• Develop engaging content aligned with the practice’s brand voice.
• Coordinate SMS campaigns and monitor engagement.
• Track and report marketing performance metrics.
• Collaborate with the Marketing Admin to brainstorm and execute promotions or community outreach efforts.

Requirements

Qualifications & Skills

• Previous experience in a front office, administrative, or marketing role (preferably in a healthcare or wellness setting).
• Strong communication and interpersonal skills.
• Proficiency with ATLAS EHR (or similar systems) preferred.
• Experience with email marketing tools, social media platforms, and basic graphic design or content creation required.
• Tech-savvy and comfortable learning new digital tools.
• Highly organized, detail-oriented, and proactive.