Medical Administrative Assistant - Dermatology/Plastic Surgery

We are seeking an experienced Medical Administrative Assistant to support one of our clients. The ideal candidate is professional, detail-oriented, and highly skilled in medical administrative duties, particularly within specialty practices. This role requires someone who can handle high call volume, communicate flawlessly in English, and navigate patient workflows with accuracy and efficiency.

Key Responsibilities

• Manage high-volume inbound and outbound calls, including patient inquiries, appointment scheduling, and follow-ups.
• Perform insurance verification and obtain prior authorizations for procedures, medications, and treatments.
• Process and coordinate prescription refills accurately and promptly.
• Utilize ModMed EHR for patient scheduling, chart updates, and practice workflow tasks.(Experience is mandatory)
• Provide exceptional customer service and maintain a smooth patient experience at all times.

Requirements

• Minimum 2 years of experience working in a Dermatology or Plastic Surgery practice in a front desk or medical administrative role.
• Proficiency with ModMed EHR — non-negotiable requirement.
• Experience with insurance verification & prior authorizations.
• Strong understanding of prescription refill workflows.
• Ability to manage high call volumes effectively.
• Excellent English and Spanish communication skills (both spoken and written).
• Strong organizational, multitasking, and time-management abilities.

This is a full-time, 40-hour per-week role with a Monday - Friday schedule from 8:30 AM to 5:30 PM PST. Compensation ranges from $6 to $8 per hour depending on skillset and experience.