Job Overview
- Managing end to end circuit provisioning including customer ceases
- Taking ownership of orders from inception to customer handover
- Managing a large volume of customer accounts and their on-going provisioning projects
- Building relationships with customers and suppliers on provisioning projects and dealing with adhoc enquiries directly from customers.
- Ensuring regular status updates are issued to end customers
- Creating customer paperwork for customer requirement,
- Liaising with operational teams for delivery of services,
- Ensure internal systems are updated with all required information of circuit provisions, to ensure billing commences for services
- Providing administrative support as and when required
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