Freelance - Senior Operations Specialist - Remote - UK based only

This is a remote, freelance position for a Senior Operations Specialist based in the UK. We are in search of a highly experienced operations professional who can leverage their extensive knowledge to enhance operational processes and drive strategic initiatives. In this role, you will collaborate with various teams to implement best practices, optimize workflows, and ultimately contribute to the company’s success.

Client Brief:

We aim to match this specialist with a progressive organization that values expertise and efficiency. The company is focused on streamlining its operations to facilitate growth and improve customer satisfaction. As a Freelance Senior Operations Specialist, you will have a significant impact on the operational framework by providing insights and leadership on key projects and initiatives.

Requirements

Required Qualifications:

• Part-time availability to accommodate project needs (at least 15 hours per week).
• Must be based in the UK to comply with local regulations.

Education & Experience:

• Bachelor’s degree in business administration, operations management, or a related field.
• 7+ years of experience in operations, with a proven track record in a senior role.
• Experience working with UK-based companies is a strong plus.
• Proficient in English, with outstanding written and verbal communication skills.
• Expertise with operational software and project management tools is essential.

Role Classification: Freelance Contractor

Core Responsibilities:

• Strategic Operations Support: Provide high-level operational support to guide and enhance the efficiency of various departments.
• Data Analysis and Reporting: Analyze operational metrics, generate reports, and offer insights for strategic decision-making.
• Process Improvement Initiatives: Lead efforts to identify and implement process improvements across the organization.
• Cross-Functional Collaboration: Work across teams to promote effective communication and operational synergy.
• Project Leadership: Coordinate and manage critical projects focused on operational excellence.
• Documentation and Compliance: Ensure that all operational documentation meets regulatory standards and organizational policies.

Desired Traits & Skills:

• Exceptional attention to detail and a strong organizational aptitude.
• Ability to work independently and prioritize multiple tasks efficiently.
• Proactive approach to problem-solving with a focus on achieving results.
• Technologically adept, with a strong familiarity with digital tools and platforms.
• Highly adaptable, capable of thriving in a fast-paced remote working environment.

Benefits

You will be working as a contractor under the JamPot Support Limited company name, therefore you are not a direct employee and only work as a contractor for our business.

The benefit of this structure means, all of our clients sign contracts directly with JamPot Support Limited and not you as the Contractor, therefore you are protected as a remote contractor as JamPot take care of the client service side of the function.

We are currently undertaking market research to determine to determine the pay offered for this role and will talk with you openly around your personal earning experience and expectations. This will enable us to work with our client to ensure a fair renumeration is agreed for both parties.