Accounts Receivable Associate (English & Italian Speaking)

Job Summary:

We are seeking a detail-oriented and proactive Accounts Receivable Associate with fluency in both English and Italian to join our finance team. The ideal candidate will be responsible for managing accounts receivable processes and maintaining strong relationships with our customers. This role requires excellent communication skills, strong analytical abilities, and a commitment to accuracy.

This role is an onsite role with 4 or 5 days per week in the Warsaw office with the team. 

Responsibilities:

Accounts Receivable Management:

• Monitor customer accounts and track outstanding payments.

• Resolve invoice discrepancies and address customer inquiries related to billing.

• Prepare and distribute customer statements.

• Maintain accurate and up-to-date accounts receivable records.

Cash Collection:

• Proactively contact customers via phone, email, and written correspondence to pursue outstanding payments.

• Negotiate payment plans and resolve billing disputes in a professional and efficient manner.

• Escalate delinquent accounts to appropriate internal stakeholders according to established procedures.

• Reconciliations AP/AR accounts and monthly AR supplementals

Customer Relationship Management:

• Build and maintain positive relationships with customers while ensuring timely payment.

• Provide excellent customer service and address inquiries related to invoices and payments.