Billing Specialist
Full TimeJob Overview
AHEAD' s clients require a strong level of customer service as most transactions are significant in dollar amount and can be complex in nature. Customers are located throughout the world and transactions are executed in both US Dollars and foreign currencies. Billing specialist will be responsible for accurate billing and invoicing to our customers.
AHEAD' s clients require a strong level of customer service as most transactions are significant in dollar amount and can be complex in nature. Customers are located throughout the world and transactions are executed in both US Dollars and foreign currencies. Billing specialist will be responsible for accurate billing and invoicing to our customers.
Key Roles and Responsibilities
- Prepare and distribute customer invoices on a daily basis, ensuring timely and accurate information
- Utilize AvaIara (sales tax software) to ensure accurate sales tax is assessed
- Interact with sales and operations teams to ensure accuracy of customer correspondence
- Maintain database of tax-exempt customers
- Partner with accounting team to improve processes and controls
- Respond to requests from external auditors
- Identify opportunities to improve efficiencies across teams
- Assist team members with special projects as needed
- Maintain positive relationships with stakeholders and customers
Required Knowledge/Skills/Abilities
- Graduate or Post Graduate Degree in Accounting/Finance
- Good experience and knowledge of Microsoft Excel and PowerPoint
- Strong critical thinking and analytical skills, desire to learn processes from beginning to end
- Knowledge and experience with financial reporting systems; preferably Salesforce
- Excellent written and verbal communication skills
- Demonstrated ability to work cross-functionally in hands on capacity
- Ability to manage multiple tasks in a fast-paced environment
- Ability to work effectively under tight timelines and schedules
- Proactively and effectively communicate status and challenges encountered
Required Experience
- At least 4-5 years of work experience in Billing process in MNC environment