Senior Field Tech – Power Backup Systems - Boston or Connecticut, MA

TITLE: Senior Field Service Engineer – Critical Power (UPS Systems)
DIRECT HIRE | Boston or Connecticut,MA

LOCATION: Based in Boston or Connecticut,MA
TRAVEL: Majority Local Travel | Occasional Overnight (Company Paid)

POSITION OVERVIEW

We’re seeking a Senior UPS Field Service Engineer to join a leading provider of critical power solutions. In this field-based role, you'll support the commissioning, maintenance, and emergency service of Uninterruptible Power Supply (UPS) systems and related equipment. You'll be based from home and dispatched to customer sites as needed, primarily throughout the assgnied area.

WHAT WE OFFER

Compensation: $90,000 – $115,000 annually
Car Allowance: $650/month
Reimbursements:-3+

.

• Mileage
• Overnight travel expenses
• Cell phone allowance
• Tools provided by the company

Benefits Package:

• United Healthcare Medical
• Dental & Vision Insurance
• Flex-Spending Account + Prescription Benefit Card
• Life Insurance + AD&D
• Short & Long Term Disability
• 10 Paid Holidays + 2 Personal Days
• 401(k) with 3% Company Match

KEY RESPONSIBILITIES

• Commission, troubleshoot, and maintain UPS systems and critical power equipment
• Perform site inspections, testing procedures, and emergency response support
• Collaborate with tech support teams and contribute to MOP development
• Travel to client sites within your region and occasionally nationwide for training
• Accurately complete service reports and provide proactive client recommendations

QUALIFICATIONS

• 5–10+ years of hands-on experience with UPS, PDU, STS, and battery systems
• Strong troubleshooting skills—component-level diagnostics preferred
• Experience with Liebert/Emerson/Vertiv, APC/MGE/Schneider, or Eaton/Powerware UPS equipment required
• Technical degree preferred or equivalent field experience
• Ability to lift up to 100 lbs. and perform physically demanding tasks
• Strong communication and customer service skills
• Previous military service or 3rd-party UPS service background a plus

This is a great opportunity for a seasoned UPS technician ready to take the lead in delivering high-quality service in the critical power industry.