Privacy Policy

Effective Date: October 22, 2024

Introduction

CVResumeNest ("CVResumeNest," "we," "us," or "our") values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services. By accessing or using our services, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, you must refrain from using our services. We do not guarantee the security of your information and disclaim any liability for third-party actions, data breaches, or other unforeseen events.

1. Information We Collect

1.1 Information You Provide

• Resume Creation Without Sign-Up: If you create a resume without registering for an account, we do not collect or store any personally identifiable information. Only anonymized data, such as download counts and IP address regions, is collected for internal analytics.
• Resume Creation with Sign-Up: When you create an account, we collect and store the personal information you provide (e.g., name, email address, and resume data) on third-party servers, specifically Amazon Web Services (AWS). While we implement commercially reasonable security protocols, we disclaim all liability for data breaches, loss, or misuse caused by third-party providers such as AWS.
• Resume Uploads: When uploading a resume for parsing, your data is processed by third-party tools like Google AI Studio. We are not responsible for the accuracy, security, or reliability of third-party services. By uploading your resume, you accept the risks associated with third-party processing.
• Publish Resume Feature: By default, your phone number, email address, and mailing address are hidden when you use the Publish Resume feature. You may choose to make them visible. Any published resume will be accessible to anyone with the generated link, and you are fully responsible for managing what information you display. You can delete your published resume or change its name at any time. Published resumes are also deleted when you delete your account, but if technical issues arise, you may contact us to manually remove them.

1.2 Automatically Collected Information

We may automatically collect certain non-personally identifiable information via cookies and third-party services such as Google Ads, including:

• Device Identifiers: IP address, cookie IDs, mobile device identifiers.
• Browsing Behavior: Pages viewed, links clicked, search queries, and browsing patterns.
• Demographic Data: General age, gender, location, and interests, as inferred by cookies and third-party services.

This data is used for internal purposes, including analytics and improving user experience. We are not liable for any use or misuse of such information by third-party services, including Google Ads.

2. How We Use Your Information

2.1 Information Provided by You

We use your personal information for the following purposes:

• To generate and deliver resumes.
• To notify you of updates related to your resume or our services.
• To enhance and improve our resume services.
• To send marketing communications, with your explicit consent.

Your resume data is stored securely for future editing if you create an account. By providing this information, you acknowledge the risks inherent in storing data on third-party platforms like AWS, and we disclaim any liability for third-party breaches or service failures.

2.2 Automatically Collected Information

Automatically collected data is used to:

• Display relevant ads on our website.
• Measure ad performance and user behavior.
• Track traffic and analyze website performance.

We disclaim any liability for how Google Ads or other third-party providers use or share your information.

3. How We Share Your Information

3.1 Sharing Information You Provide

Your personal information may be shared with:

• Third-Party Service Providers: We rely on third-party providers to operate our services, such as AWS for data storage and Google AI Studio for resume parsing. While we require our providers to follow security protocols, we disclaim any liability for breaches, misuse, or unauthorized disclosures by these third parties.
• Other Parties: With your explicit consent, we may share your data for specific purposes.

3.2 Automatically Collected Information

Information collected automatically may be shared with:

• Google and its Partners: As part of our use of Google Ads, your browsing and demographic data may be shared with Google and its advertising partners. We disclaim any liability for third-party use of this data.

4. Your Privacy Choices

4.1 Opt-Out of Marketing Communications

You may opt out of receiving marketing communications by clicking the "unsubscribe" link in any marketing emails. However, we are not responsible for the continued receipt of essential service-related communications (e.g., system alerts or updates).

4.2 Access, Correction, and Deletion

To access, correct, or delete your personal information, contact us at [email protected]. We will review and comply with your request as required by law. However, we reserve the right to retain certain information for legal, security, or operational purposes, even after a deletion request.

5. Data Security

While we employ industry-standard efforts to protect your personal data, we do not guarantee the absolute security of your information. All data transmissions are at your own risk. We are not responsible for any unauthorized access, hacking, data loss, or other security breaches. In the event of a data breach, we will notify affected users as required by law, but we disclaim liability for any damages or losses that may result.

6. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If we become aware of data from a minor under 13, we will delete it promptly. We disclaim any liability for accidental data collection from children.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. The most recent version will be posted with the "Effective Date" above. Your continued use of our services constitutes your acceptance of any changes. It is your responsibility to review the policy periodically.

8. Contact Us

For any questions or concerns, contact us at:

Email: [email protected]

9. Legal Disclaimer

This Privacy Policy is provided for informational purposes and does not constitute a legally binding agreement. We disclaim any liability for damages, losses, or claims resulting from the use, misuse, or unauthorized access to your information. Your use of our services is at your own risk, and we recommend taking steps to protect your data, such as using strong passwords and reviewing third-party security practices.