Sales & Events Systems Coordinator
Job Overview
The Role:
This role provides critical coordination, logistical planning, communication support, and hands-on facilitation alongside the Sales & Events Systems Project Lead and Specialists. You will help ensure that each hotel in the Inclusive Collection has a smooth, timely, and successful onboarding experience.
Responsibilities:
Prepare and distribute communications, schedules, reminders, and status updates to project stakeholders and property-level teams. Document meeting notes, decisions, action items, and follow up activities.
Assist with facilitating portions of training, monitoring engagement, answering questions, and supporting demonstrations or system activities.
Troubleshoot access, setup, and basic system issues during training to ensure a seamless learning experience.
Assist in preparing system configuration inputs or checklists that enable Specialists to guide hotels toward optimal system use.
Support the organization of configuration data, templates, and documentation for each property.
Requirements:
Experience Required: 1-2 years of hotel experience in events management.
Fluency in speaking, written, and reading English and Spanish
Strong computer skills
Proficient in PowerPoint, Excel and Word
Bachelor's degree in Hospitality Management or a related field
Preferred Skills:
Demonstrated self discipline, including consistent follow through, time management, and proactive task ownership.
Experience with Sales platforms, such as Envision, Delphi, etc.
Hotel Sales & Events experience in Latin America
Specifics:
Duration 12-18 months
Occasional travel may be required to support onsite deployment activities.
Remote position