Logistics Clerk
Job Overview
Help Deliver an Outstanding Customer Experience from Click to Doorstep
Join a growing online furniture brand that's reimagining how people shop for their homes. Founded by design and retail experts, we're building a thoughtfully curated furniture experience backed by reliable, efficient logistics. As we continue to grow, we're looking for a highly organized Logistics Clerk who thrives on keeping things running smoothly and ensuring customers receive their orders on time.
About the Role
Reporting to the Logistics Manager, you'll play a key role in supporting day-to-day logistics operations by coordinating order releases, monitoring shipments, maintaining accurate records, and helping resolve delivery issues. Your work will directly impact customer satisfaction by ensuring products move efficiently from warehouse to customer.
If you're detail-oriented, proactive, and enjoy solving problems in a fast-moving environment, we'd love to hear from you.
What You'll Do
Release sales orders for shipment once products are available and ready for dispatch.
Track outbound shipments using carrier portals and internal systems, ensuring tracking information is updated accurately.
Conduct weekly reviews of open shipments to confirm deliveries are progressing according to schedule and customer ETAs.
Monitor shipment status and proactively identify orders that are delayed, stalled, or missing tracking updates.
Prepare and maintain shipping documentation, including packing slips, bills of lading (BOLs), and commercial invoices.
Organize and upload shipping documents to designated folders for warehouse and carrier access.
Support the review and approval of carrier invoices to ensure alignment with contracted rates and agreements.
Assist with additional logistics and administrative tasks as required to support the team.
What You'll Bring
Required Qualifications
Excellent written and verbal communication skills in English.
Strong organizational skills with exceptional attention to detail.
Ability to prioritize multiple tasks and manage deadlines effectively.
Proficiency in Microsoft Excel, Outlook, and Word.
Collaborative mindset with a positive, helpful, and team-oriented attitude.
Comfortable working in a dynamic and evolving environment.
High school diploma or equivalent.
Nice to Have
College or university education in Business, Supply Chain, Logistics, or a related field.
Previous experience in a logistics support, shipping, or supply chain coordination role.
Experience working with ERP systems.
Familiarity with carrier portals, shipment tracking, and logistics documentation.
What's In It For You
Join a rapidly growing e-commerce furniture company with ambitious expansion plans.
Opportunity to work alongside experienced design, retail, and operations professionals.
Gain hands-on exposure to logistics, supply chain coordination, and customer delivery operations.
Be part of a collaborative team where your contributions have a direct impact on customer experience.
Build valuable skills and grow your career within a scaling business.
Ready to Apply?
If you're organized, dependable, and passionate about delivering great customer experiences through operational excellence, we'd love to hear from you. Apply today and become part of a team that's redefining furniture retail for modern living.