Systems Administrator
Full Time $75,000 - $100,000 / yearJob Overview
Headquartered in the Pacific Northwest, Wyld produces the best Cannabis tasting edibles and beverages on the market using real fruit and natural flavors. When adventure calls, we answer - always ready to embrace challenges, test boundaries, and push limits. Our company ethos is founded in strong values and our Pillars of Commitment to our communities and the Earth itself. Our ambitious team embraces challenges, tests boundaries, and is always ready for adventure. Wyld operates in AZ, CA, CO, IL, MA, MD, MI, MO, NM, NV, NY, OR, OK, WA, and across all of Canada with more launches on the horizon.
Ability to excel in a fast-growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.
Embody Wyld Core Values, The Wyld Way
Wyld’s core values are the driving force and energy behind everything we do. These values drive our culture, our business philosophy and our philanthropic efforts. It is the cornerstone for all that we do here at Wyld.
-Make a Mark
-We Blaze Our Own Trail
-Brand First
-We Mean Business
Summary
The role of Systems Administrator is to oversee all of Wyld’s users. This role is responsible for all user and technical account management at Wyld. The Systems Administrator will be critical in providing oversight into the security and management of Wyld’s computer software systems, servers, and networks. This role will be responsible for the implementation and integration of enterprise systems and associated subsystems by instilling trust, actively leading, and thinking strategically. The Systems Administrator will be both resilient and able to rebound in response to changing priorities through creative problem solving, skillful communication, and systemic thinking they will manage the complexity of driving the vision, purpose, and results for the technical teams. The ideal candidate should have experience in IT project coordination and a solid technical background, together with good organizational, teambuilding and analytical abilities.
The role of Systems Administrator is to oversee all of Wyld’s users. This role is responsible for all user and technical account management at Wyld. The Systems Administrator will be critical in providing oversight into the security and management of Wyld’s computer software systems, servers, and networks. This role will be responsible for the implementation and integration of enterprise systems and associated subsystems by instilling trust, actively leading, and thinking strategically. The Systems Administrator will be both resilient and able to rebound in response to changing priorities through creative problem solving, skillful communication, and systemic thinking they will manage the complexity of driving the vision, purpose, and results for the technical teams. The ideal candidate should have experience in IT project coordination and a solid technical background, together with good organizational, teambuilding and analytical abilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
User and Account Management:
- Manage and oversee all user accounts, primarily using Microsoft 365 and Azure.
- Plan, secure, and supervise the company’s users and various systems.
- Manage user permissions and groups, including maintaining SCIM connections for provisioning users in various applications through groups.
- Assist in negotiating technical contracts and licensing agreements.
System and Network Management:
- Implement and integrate enterprise systems and associated subsystems.
- Develop and maintain standards for users/systems across all departments.
- Create and maintain device policies and deployment profiles in Intune.
- Maintain and update software and patch devices through Intune.
- Network administration of firewalls.
Security and Compliance:
- Implement and maintain SAML certificates and expirations for SSO.
- Create and maintain Conditional Access policies.
- Monitor and update mail filters.
- Oversee security policies and protocols.
Project Management:
- Provide project management and direction for user migrations, implementations, on-boards, and off-boards.
- Work closely across departments to meet needs and manage various integrations.
- Develop preventative maintenance schedules for all technical hardware and software.
- Review and develop SOPs and other technical documentation for end users.
Communication and Collaboration:
- Clearly communicate with departments, ensuring strategic information is funneled to the appropriate team members.
- Develop Best Practices/Standardized templates for users.
Additional Responsibilities:
- Audit all user and system licensing for inaccuracies and inefficiencies.
- Implement automation tools to streamline IT and business processes.
- Respond to on-call issues and perform off-hours maintenance as needed.
- Respond to escalations from helpdesk members.
- Develop and maintain disaster recovery plans to ensure business continuity.
- Oversee data backup and recovery processes to protect against data loss.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 6+ years of experience in Technology role with a heavy focus on implementation and teams across wide geographical areas and building technological infrastructure to scale
- History of actively seeking better ways to utilize technological resources
- Expert level knowledge of IT systems and infrastructure. Specifically, Windows, OSX, iOS, Android, Microsoft Azure, 365, Intune, Slack, Zendesk, and Google Workspace. Adequate knowledge of Salesforce, Metrc, and Tenable.
- Not afraid to take ownership; demonstrates a growth mindset
- Effectively communicate information and respond to questions/suggestions from various levels within the company
- Exceptional team player attitude, unafraid of rolling up the sleeves when necessary
- Ability to think quickly on your feet, and problem solve effectively
- Possess advanced mathematical skills: addition, subtraction, multiplication and division
- Perform advanced visual quality inspections on products
- State regulations require all applicants must be 21 years of age or older
- Will be required to submit to a background check
- Must obtain all state required: permits, licenses, certifications
- Travel between sites will be required