Learning Development Mgr
Fixed Term ContractJob Overview
By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.
A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.
A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.
As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.
Key Responsibilities
- Partner with onboard leadership and cross-functional departments to design and deliver tailored learning solutions that directly support operational goals and align with the company’s Core Values and brand strategy.
- Engage internal stakeholders to identify learning needs through comprehensive assessments, including interviews, performance observations, data analysis, and guest/operational feedback, ensuring training initiatives address real business challenges.
- Support shipboard leadership development programs—from strategic planning to effective on-site implementation and continuous improvement.
- Facilitate high-impact leadership workshops, learning sessions, team-building experiences, and pre-shift briefings that strengthen capability, collaboration, and culture across the shipboard workforce.
- Collaborate closely with the Human Resources Learning & Development team to develop, test, and pilot new training initiatives, ensuring readiness, consistency, and successful rollout across the fleet.
- Evaluate training effectiveness using data-driven insights (analytics, performance metrics, trend analysis, and direct feedback) and provide actionable recommendations to improve program quality and business outcomes.
- Manage participant enrollment and administer post-training evaluations to measure learning impact, track progress, and identify opportunities for curriculum refinement.
- Contribute to large-scale organizational effectiveness and change management efforts, supporting smooth adoption of new processes, behaviors, and cultural initiatives.
Skills, Knowledge & Expertise
- Bachelor's degree in Communications, HR, or related field, or equivalent work experience.
- Minimum of three (3) years experience in a training and development position that includes program delivery and assessment.
- Prior experience delivering leadership content.
- Strong facilitation skills.
- Previous people management experience preferred.
- Ability to establish and maintain cooperative working relationships with a variety of staff levels in the company.
- Demonstrated a high level of computer fluency in Microsoft Office applications.
- Strong Command of the English language, both verbal and written.