QC and Training Manager
Job Overview
David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a QC and Training Manager for their Gaming studios in São Paulo, Brazil.
Position: QC and Training Manager
Location: São Paulo, Brazil
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
Lead and manage Quality Control and Training functions
Oversee quality reviews, training delivery, and performance monitoring
Ensure compliance with regulatory requirements and internal standards
Drive continuous improvement through quality and training initiatives
Monitor KPIs, analyze data, and identify performance gaps
Develop and optimize quality processes and training programs
Review reports and present insights to senior management
Manage, coach, and develop QC and Training teams
Handle complex quality or training-related cases when required.
REQUIREMENTS:
Bachelor’s degree in a relevant field; Master’s degree is an advantage
Strong experience in quality control and training operations
Proven leadership experience managing teams
Excellent communication skills in English
Solid knowledge of quality standards and training methodologies
Experience working with KPIs, reporting, and data analysis
Strong organizational, problem-solving, and stakeholder management skills.
BENEFITS:
Excellent remuneration package based on experience, skills, and performance
Be part of a dynamic international team with a positive and friendly atmosphere
Guidance and tools to reach career potential
Performance bonuses
Private health insurance
Free gym membership.