Application Support Trainee
Job Overview
Would you like to get an insight into the world of our multinational clients coming from the Global Fortune 500 list? 🔎 Would you enjoy working at a company of diversenationalities and connecting with colleagues from all around the world? 🌏 Kick off your career at a reputable brand!
Budapest is host to KPMG Global Services Hungary (KGSH), KPMG’s international center of excellence for VAT compliance solutions. Our team of multicultural professionals provides coverage in more than 40 countries with relevant language and technical skills.
What we offer:*
Home office opportunity and flexible working hours
Monthly BKK pass
iPhone with subscription
Referral bonus
Working in a multicultural team at a vibrantly expanding market leader company
Exciting work environment with several career opportunities
Regular company and team events
Volunteering and CSR activities
Key responsibilities:
Being the first point of contact for technology-related issues and requests
Management of incidents, problems and access management tickets (lvl1-2 support) by solving issues and communicating with stakeholders (Business, other Technology units, 3rd party suppliers) or forwarding them to internal or external developers
Taking ownership of tickets, following the lifecycle until resolution
Creating, updating, and maintaining the knowledgebase
Investigation of issues via pre-acquired knowledge or through analyzing logs, databases (SQL Server) or code, based on the understanding of business processes
Requirements:
Ongoing university studies in Hungary - Minimum 1 more year with student status
Affinity for the operation and maintenance of Microsoft stack-based applications and infrastructure
Good understanding of generic IT topics (software, hardware, operating systems, networks, etc.)
Strong written and spoken English is a must
Problem solver, proactive attitude
Ability to work under pressure
Critical thinker, thirst for knowledge, good communication skills
Advantages:
Training in Economics
Microsoft certification
Working knowledge of Microsoft Azure services
*Elements should be in line with company guidelines and policies.