Regional Mentor, Bilingual, Parakou (Benin Republic)

What you would be expected to do

• Delivering classroom and/or field training.
• Maintaining set KPIs and achieving training targets as required.
• Designing training assessments with the guidance of the Training Manager.
• Ensuring 100% adoption and usage of technology-based work tools by the Agents and Staff.
• Driving consistent & accelerated learning performance through data tools.
• Ensure timely communication of policies, training updates & changes to both the Agents and Staff.
• Collecting and providing feedback on the implementations of new tools, products and processes via the 360 Degree Feedback tool.
• Running & administration of knowledge-based platforms.
• Drive engagement & lesson completion via Litmos (learning management system).
• Induction and mentoring of field-based staff (ABMs and SSEs) in the Easybuy channel.
• Supporting the development and improvement of training materials and concepts.
• Field engagements by working with the Area Business Managers and Agents at cluster levels during the Agent recruitment process.
  
  

You might be a strong candidate if you have

• At least 2 years background in training and coaching; preferably in the areas of Sales of solar products.
• Ability to conceptualize and develop a conducive learning environment.
• Good communication (Verbal & Written) French, English and the ability to communicate in the 2 major local languages in the North Region (Dendi & Bariba) in Benin Republic.
• Skilled in Microsoft office and other visualization tools.
• Analytical and problem-solving skills.
• Flexibility to travel frequently in remote areas.
• Degree in education, including knowledge of technical training background on Solar Home Systems and Inverters will be an added advantage.
• Conversant with the use of smart phones and phone applications.
• Smart rapport building and people management skills are essential.