Client Billing Specialist
Job Overview
JOB PURPOSE:
Client Billing Specialists are responsible for the accurate and timely billing of all clients in line with their contractual obligations. This includes coordinating upfront and ongoing charges, monthly checks for ad-hoc billing, and the provision of accurate and timely reports as required.
QUALIFICATIONS:
ESSENTIAL:
- Minimum 1 year experience in a customer service, accounts receivable or similar role(ideally in a B2B environment)
- Tertiary Qualifications (Accounting/Finance highly regarded)
- Excellent written and verbal communication skills
- Highly proficient in English Language
- Technically proficient in a range of office applications, eg Google Docs/Sheets/Gmail
- High attention to detail
DESIRABLE:
Experience with Salesforce or similar CRM software
Experience with Oracle Netsuite or similar ERP software
Strong problem resolution skills
Ability to work autonomously as well as part of a team & work in a fast-paced high volume environment
Ability to work to deadlines and under pressure
Commitment to personal development
Strong customer service focus
Dedication to quality and a sense of personal responsibility