Sun King Store Executive
Permanent - Full TimeJob Overview
Location: Antananarivo, Madagascar
About the role:
The role holder will execute retail operations at Sun King Shop location. The Sun King Store Executive plays a critical role in the efficient management of inventory and operations overseeing various functions, including distribution, inventory management, team management, training, and compliance.
About the role:
The role holder will execute retail operations at Sun King Shop location. The Sun King Store Executive plays a critical role in the efficient management of inventory and operations overseeing various functions, including distribution, inventory management, team management, training, and compliance.
What you would be expected to do:
Stock Management:
- Receive store and issue stocks in the shops via the POS system, Angaza and any other system as advised. Single point of contact for all inventory allocated to the area headquarters
Customer Service:
- Answer and offer appropriate guidance to all customers (existing, walk-in and prospective customers), ensuring they receive best in class assistance
Reporting:
- Prepare and submit regular and ad hoc reports on
- Stockholding - weekly
- Store management – System failures, Alarm performance, repairs, security issues etc
- Customer service – Customer complaints, warranty claims, 1st Screening reports etc.
- Products availability in the field
Asset Management:
- Safeguard company assets to avoid losses and damage and ensure risk aversion in running the shop facilities.
Store Management:
- Ensure the shop is presentable always – valid trading licenses, shop cleanliness, floor arrangement, product handling, OSHA audit certificates etc.
Regulatory Compliance:
- Track and update the headquarters on any changes in regulation that affect the store operations
Sales Operations Assistance:
- Provide maximum assistance to the sales team in stock management, sales generation, and maintaining best-in-class relationships with energy officers and team managers in the AHQ.
Budgeting and Cost Tracking:
- Ensure all shop expenses are tracked and reported as directed.
- Any other tasks that may be assigned to you from time to time
You might be a strong candidate if you:
- Possess a bachelor's degree/ diploma or equivalent from a recognized institution.
- Have at least two years of experience in a similar role – preferably in a customer-facing and stock management role.
- Demonstrate the ability to communicate fluently in both written and spoken English.
- Have experience in the use of technology – smartphone and web-based applications.
- Show high level of integrity and professionalism.
- Can demonstrate sound judgment and excellent communication, presentation and reporting skills.
- Have strong computer skills – MS Excel skill is mandatory.